Social Media Engagement Specialist

About the Opportunity

We are looking for a Social Media Engagement Specialist who is nimble creative and looking to be the daily heartbeat of our channels. This isnt just about scheduling posts; its about the Social in Social Media. You will be the main voice talking to our community building trust and finding the earned media moments that an API might miss. You are equal parts community manager social-first creator and engagement strategist. Youre someone who knows how to build trust spark interaction test what resonates and help Contentful adapt to how social platforms and audiences behave today.

What to expect

• Community Management and Social Listening: Own the social inbox and engage daily with our audience to build relationships strengthen trust and surface relevant moments to the Social and Content teams. Monitor mentions community conversations competitors and industry trends to uncover opportunities for Contentful to participate in timely and meaningful ways.
• Calendar Management: Contribute to the editorial calendar ensuring a consistent drumbeat of content that aligns with our marketing strategy.
• Content Execution: Create edit and schedule engaging social-first content that feels human and relatable but also can be technical.
• Emerging Platforms: Conduct regular channel audits (new and existing) and research emerging trends to recommend shifts in strategy. Youll also drive our YouTube process from description optimization to channel growth recommendations.
• Reporting: Remain in tune with post and profile performance to contribute to the monthly and quarterly series. We want you to use data to identify whats driving audience growth strong engagement and relevance and translate those insights into recommendations that improve your content strategy and tactics.
• Employee Advocacy: Manage the front-end of our employee advocacy program including content uploads and platform management to empower the wider Contentful team.
• Cross-Functional Collaboration: Work closely with Content Events and Campaign teams to ensure social reflects our broader business priorities and maintains a consistent editorial calendar.

What you need to be successful

• Experience: 13 years of experience managing social media channels for a brand an agency or an executive.
• Skills: An exceptional writer with a human touch; exposure to tools like Sprout Social or Hootsuite; basic design/video editing skills.
• Mindset: Curious and comfortable working in a fast-paced sometimes ambiguous environment. You arent afraid to step up and suggest a better way to do things. Thats what youre here for!
• Curious: You pay attention to internet culture audience behavior and emerging formats platform features and shifts in how brands and communities engage online.
• Full-Stack Marketer: You blend high-level creativity with technical fluency. You dont just guess what to create; you use data and best-in-breed tools to decide who its for and what to improve.

Whats in it for you

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off including vacation days sick days compassion days for loss education days and volunteer days
• Company paid parental leave to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events including workshops guest speakers and fun team activities supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical financial or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do addition this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentfuls equity plans.

The application deadline is 06/1/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity internal salary ranges market data/ranges applicants skills and prior relevant experience certain degrees and certifications (e.g. JD/technology) for example.

Colorado Salary: $87000- $117000

Who are we

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging personalized content at scale. By blending composability with native AI capabilities Contentful enables dynamic personalization automated content delivery and real-time experimentation powering next-generation digital experiences across brands regions and channels for more than 4200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful working from hubs in Berlin Denver San Francisco London New York and distributed worldwide.

Everyone is welcome here!

Everyone is welcome here is a celebrated component of our culture. At Contentful we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites fake email addresses claiming to be from our company or social media. We do not ask for your personal information such as bank account numbers identification numbers etc through social media or chat-based apps nor do we request or send money for the purchase of business equipment. If you suspect fraud please report it to your local authorities as well as reach out to us at with any information you may have.

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