The Claims Adjuster - Powertrainplays a critical role in claims. This is a full-time in-office position based in Richardson TX or Jacksonville FL. As a Claims Adjuster in our Claims Administration Department you will be part of a special team that plays a critical role in our claims this role you will work with customers vehicle inspectors and repair facilities to determine the cause of failure.
Minimum Qualifications:
Education
High School diploma or equivalency
Experience
1 to 2 years of Claims processing experience
Minimum 3 years of hands-on automotive repair and diagnosis experience.
Licensure Certification and/or Registration
Current or previous ASE Certification preferred.
Supervision Exercised
Direct Indirect N/A
Typical Positions Supervised
N/A
Primary Job Functions
Verify information set-up on claims to determine if the customers complaint the diagnosis the failed parts are documented and justified the approved repair.
Verify repair costs are performed within industry standards.
Verify repair information to determine if coverage was within the limits of the service contract.
Interface with customers agents dealers to complete all investigations of claims.
Complete a fair settlement of the claim.
Contribute to team effort by accomplishing related results as needed.
Verify claims are processed following the policy and procedure established by Smart Autocare
Periodic Job Functions
Participate in any projects reports documentation tasks or objectives assigned
Skills & Competencies Required
Spanish fluency/Bilingual a plus
Parts and Labor Guide familiarity
Intermediate knowledge of Windows-based computer programs
Exceptional written and verbal communication skills
Ability to read analyze and interpret general business correspondence or technical procedures
Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
Job Title: Claims Adjuster - PowertrainDepartment: Claims AdministrationPay Grade: $25-$28/hourOvertime Eligibility: Non-ExemptDate: November 2025Job Summary:The Claims Adjuster - Powertrainplays a critical role in claims. This is a full-time in-office position based in Richardson TX or Jacksonv...
Job Title: Claims Adjuster - Powertrain
Department: Claims Administration
Pay Grade: $25-$28/hour
Overtime Eligibility: Non-Exempt
Date: November 2025
Job Summary:
The Claims Adjuster - Powertrainplays a critical role in claims. This is a full-time in-office position based in Richardson TX or Jacksonville FL. As a Claims Adjuster in our Claims Administration Department you will be part of a special team that plays a critical role in our claims this role you will work with customers vehicle inspectors and repair facilities to determine the cause of failure.
Minimum Qualifications:
Education
High School diploma or equivalency
Experience
1 to 2 years of Claims processing experience
Minimum 3 years of hands-on automotive repair and diagnosis experience.
Licensure Certification and/or Registration
Current or previous ASE Certification preferred.
Supervision Exercised
Direct Indirect N/A
Typical Positions Supervised
N/A
Primary Job Functions
Verify information set-up on claims to determine if the customers complaint the diagnosis the failed parts are documented and justified the approved repair.
Verify repair costs are performed within industry standards.
Verify repair information to determine if coverage was within the limits of the service contract.
Interface with customers agents dealers to complete all investigations of claims.
Complete a fair settlement of the claim.
Contribute to team effort by accomplishing related results as needed.
Verify claims are processed following the policy and procedure established by Smart Autocare
Periodic Job Functions
Participate in any projects reports documentation tasks or objectives assigned
Skills & Competencies Required
Spanish fluency/Bilingual a plus
Parts and Labor Guide familiarity
Intermediate knowledge of Windows-based computer programs
Exceptional written and verbal communication skills
Ability to read analyze and interpret general business correspondence or technical procedures
Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
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