Engagement Manager, Human Data Staffing

About Mercor

Mercor is defining the future of work. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge experience and context that cant be captured in code alone. Today more than 30000 experts in our network collectively earn over $2 million a day.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious fast-paced and deeply committed team. Youll work alongside researchers operators and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco NYC or London offices.

About the Role

As an Engagement Manager you will own key customer relationships across application-layer companies research labs and enterprise clients serving as the primary point of contact from evaluation through delivery. Youll partner closely with technical and business stakeholders to guide training and deployment resolve issues and ensure a high-quality customer experience.

Youll work cross-functionally with product operations and engineering to manage timelines support execution and surface insights that drive account growth. This role also plays a key part in expanding revenueleading commercial processes for new and existing customers and helping leadership identify and unblock growth opportunities in a fast-moving AI environment.

Job Description

• Own commercial account strategy for Mercors staffing business across application layer companies neolabs and enterprises

• Partner with enterprise and startup customers to understand needs and drive strong staffing outcomes.

• Work cross-functionally with operations and product to translate customer demand into successful delivery

• Bring structure to ambiguous situations and help shape playbooks as the business scales.

• Act like an owner for this segment and scale this business into significant eight-figure revenue run rate

Ideally youd have:

• 35 years of experience in sales account management staffing consulting or another highly customer-facing revenue generating role

• Strong preference for candidates with experience in startups or high-growth environments

• Charismatic high-energy communicator who can influence senior stakeholders

• Hungry ambitious and excited by a fast-paced environment with real ownership

• Strong commercial instincts and comfort working across both startups and enterprise customers

• Proven success in a closing role

Compensation & Benefits:

• Competitive salary and bonus earning potential meaningful equity (aligned with a venture-backed rapidly scaling AI company)

• Medical dental and vision coverage

• 401(k)

• Monthly meal stipend

• Excellent in-office culture

Required Experience:

Manager