Revenue Operations Analyst

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stuff payroll health insurance 401(k)s and HR so owners can focus on their craft and their customers. With teams in Denver San Francisco and New York we support more than 500000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay benefits and equity (RSUs) because everyone who helps build Gusto should share in its success. Offer amounts are determined by role level and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

The Revenue Operations Analyst will help power Gusto Retirements gotomarket engine with trustworthy data and decisionready insights. You will influence the strategy development & execution for the Retirement route to market. Youll spend most of your time building adhoc analyses and dashboards that help Revenue leaders understand pipeline performance and opportunities to grow with equal focus on both our Sales and Marketing functions. Youll use AI every day to standardize data automate routine work and prototype creative solutions that make our teams smarter and faster.

About the Team:

Youll join our Revenue Operations team supporting Gustos revenue organization with a focus on our Retirement Sales business. We help teams understand whats happening across the full revenue funnelfrom marketing attribution and campaign performance to sales pipeline and conversionand where to invest next. The team values clear thinking tight execution and a bias toward experimentation with AI to improve how we work. Youll partner closely with the Revenue leadership team and fellow operators to turn questions into structured analyses and actionable recommendations.

Heres what youll do day-to-day:

• Own fast accurate adhoc reporting and analysis to answer questions from Revenue leadership and crossfunctional partners (e.g. pipeline conversion marketing attribution campaign performance productivity and forecasting).
• Use AI tools to clean enrich and standardize data (e.g. deduping categorization text cleanup field mapping) and to document assumptions and workflows.
• Build and maintain revenue dashboards and standardized reporting that provide selfserve visibility into performance and funnel health.
• Support Marketing with reporting on lead generation campaign ROI channel attribution and funnel contribution partnering closely with marketing stakeholders to define metrics and build self-serve visibility.
• Partner with Sales Marketing and Product to design creative solutionsfrom lightweight prototypes to repeatable workflows and automations.
• Translate ambiguous business questions into structured problem statements clear metrics and analysis plans then summarize findings into decisionready narratives.
• Proactively monitor data quality investigate anomalies and propose fixes that keep our reporting accurate consistent and trustworthy.
• Contribute to and maintain documentation for data definitions metric logic and reporting standards so stakeholders have a single source of truth.

Heres what were looking for:

• 25 years of experience in revenue analytics business/revenue operations product operations or a similar analytical role ideally in a SaaS or salesdriven environment.
• Handson experience querying and transforming data using SQL and spreadsheets (Google Sheets/Excel) and building dashboards or reports in BI tools (e.g. Tableau Looker Mode or Salesforce reports).
• Familiarity with CRM and GTM systems (e.g. Salesforce sales engagement or marketing automation tools) and comfort turning business questions into analysis requirements.
• Demonstrated AI fluency: you regularly use AI tools to clean data structure datasets generate code or formulas summarize insights or prototype new reporting/automation workflows and youre eager to stay current on emerging AI capabilities.
• Strong analytical and problemsolving skills with a high bar for data quality attention to detail and the ability to prioritize among competing requests.
• Clear concise communication skillsyou can turn complex analysis into simple stories recommendations and visuals for nontechnical stakeholders.
• Bachelors degree in a quantitative business or related field (e.g. economics statistics business engineering) or equivalent practical experience.

Our cash compensation amount for this role is targeted at $107235 - $155000 in San Francisco and New York and $88510 - $128000 in Denver and most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

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