IT Product Owner

Location: Remote
Timezone: US Mountain Time
Salary: $2000/pm - $3000/pm
Hours: 3540 hours per week

Overview

We are seeking a highly detail-oriented IT Product Owner to support the development of complex enterprise systems for sales organizations and multi-level marketing (MLM) companies. These projects involve custom-built platforms for affiliate tracking referral systems sales representative management commission structures and Shopify integrations.

This role is internal-facing and works closely with the Lead Project Manager development teams designers and QA to transform high-level product visions into well-defined product requirements user stories and technical tickets. The ideal candidate has strong experience in MLM and direct sales ecosystems excels in product definition and backlog management and ensures that engineering teams have the clarity needed to execute efficiently.

Primary Objective

To own and manage the product backlog define product requirements and translate business objectives into structured technical documentation and actionable development tickets that support seamless execution across design development and QA teams.

Key Responsibilities

1. Product Ownership & Backlog Management

• Own and manage the product backlog for enterprise MLM and sales platform projects.
• Convert high-level business concepts epics and workflows into detailed user stories and actionable development tickets.
• Define functional requirements acceptance criteria edge cases and expected system behaviors.
• Prioritize features enhancements and bug fixes in alignment with project goals and sprint objectives.
• Continuously refine and update backlog items as business requirements evolve.
• Ensure development teams have complete and accurate documentation before work begins.

2. MLM & Sales Organization Systems

Apply strong knowledge of MLM and direct sales business models including:

• Compensation plans
• Genealogy structures
• Rank advancement logic
• Commission and bonus calculations
• Affiliate and referral tracking systems
• Sales representative management

Ensure complex MLM business rules are accurately translated into product requirements and technical specifications.

3. Cross-Functional Collaboration

• Work closely with the Lead Project Manager to align priorities sprint planning and project execution.
• Collaborate with developers designers and QA teams to clarify requirements and remove ambiguities.
• Attend internal meetings capture detailed notes and convert discussions into actionable tasks.
• Facilitate communication between business stakeholders and technical teams.
• Support agile ceremonies including sprint planning backlog grooming and review sessions.

4. Product Definition & Quality Assurance

• Bridge the gap between business vision and technical execution.
• Ensure features are fully defined prior to development.
• Create clear testing criteria and acceptance standards for QA validation.
• Identify gaps risks dependencies and inconsistencies within requirements.
• Support successful product delivery by minimizing development rework caused by unclear specifications.

5. Leadership & Growth Potential

• Take ownership of documentation backlog structure and product organization across large enterprise projects.
• Support coordination across multiple projects and divisions.
• Demonstrate leadership potential to manage future product initiatives and teams as the organization scales.

Ideal Candidate Profile

Experience

• 3 years of experience as a Product Owner Business Analyst or Technical Product Specialist.
• Proven experience working with MLM or direct sales organizations (highly preferred and top priority).
• Experience translating business requirements into technical specifications and development-ready tickets.
• Background in enterprise software SaaS platforms or custom system development.
• Experience working in agile or scrum environments.

Technical & Operational Skills

• Strong expertise in backlog management ticket creation and product documentation.
• Experience using Notion Jira or similar project management tools.
• Strong understanding of affiliate referral and commission tracking systems.
• Ability to interpret UI/UX designs and convert them into technical requirements.
• Shopify experience is beneficial but not required.
• Familiarity with enterprise workflows and custom platform development.

Personal Attributes

• Exceptionally detail-oriented and process-driven.
• Strong analytical and problem-solving skills.
• Proactive self-directed and highly organized.
• Comfortable operating in a fast-paced collaborative environment.
• Able to manage multiple projects and priorities simultaneously.
• Strong sense of ownership and accountability.

Communication Skills

• Strong written communication skills with the ability to create clear technical documentation.
• Comfortable collaborating with cross-functional internal teams.
• Fluent English is beneficial but not required as the role is primarily internal-facing.
• Preference is given to candidates with strong MLM expertise and product ownership experience over perfect language proficiency.

Tools & Environment

• Notion (primary tool for documentation and backlog management)
• Jira (potential future transition)
• Microsoft Teams for communication and meetings
• Figma or similar tools for reviewing design specifications
• Shopify (optional but beneficial)
• Custom enterprise technology stacks supporting MLM and affiliate systems

Key Success Indicators

• Well-defined product requirements and actionable development tickets.
• Accurate translation of MLM compensation and business logic into technical requirements.
• Reduced development rework due to clear documentation and backlog refinement.
• Efficient collaboration between product design development and QA teams.
• Successful delivery of complex enterprise platform initiatives.
• Demonstrated ownership and leadership as the organization scales.

Summary

This IT Product Owner will play a critical role in bridging the gap between business strategy and technical execution for complex MLM and enterprise systems. The ideal candidate is highly analytical process-oriented and experienced in MLM ecosystems with a strong ability to structure product requirements manage backlogs and support development teams through clear and actionable documentation.