Product Manager (Retail)
Cape Town - South Africa
Job Summary
- Develop and manage the retail product roadmap.
- Lead the full product lifecycle from concept through launch and optimization.
- Conduct market research and competitor analysis to identify growth opportunities.
- Define pricing packaging promotions and commercial strategies.
- Build business cases and manage product profitability (P&L).
- Drive go-to-market initiatives across digital and commercial channels.
- Collaborate with technology operations marketing finance and sales teams.
- Monitor product performance and use data-driven insights to improve customer experience and business outcomes.
- Manage customer retention loyalty and digital engagement initiatives
- Bachelors Degree in Business Commerce Marketing Information Systems or a related field.
- Minimum 5 years experience in Product Management.
- Proven experience managing products from ideation through commercial launch.
- Strong commercial acumen with experience in pricing financial modelling and product profitability.
- Experience working with digital channels including websites apps and CRM platforms.
- Strong stakeholder management and cross-functional collaboration skills.
- Analytical mindset with the ability to make data-driven decisions.
- Telecommunications ISP fibre or broadband industry experience.
- Experience with customer loyalty rewards retention or digital wallet products.
- Postgraduate qualification (Honours MBA or equivalent).
- Product Management certification (AIPMM Pragmatic Institute or similar).
- Growth in customer acquisition and retention.
- Increased product profitability and revenue performance.
- Successful product launches and go-to-market execution.
- Improved customer engagement and digital adoption.
Required Skills:
Minimum Requirements Bachelors Degree in Business Commerce Marketing Information Systems or a related field. Minimum 5 years experience in Product Management. Proven experience managing products from ideation through commercial launch. Strong commercial acumen with experience in pricing financial modelling and product profitability. Experience working with digital channels including websites apps and CRM platforms. Strong stakeholder management and cross-functional collaboration skills. Analytical mindset with the ability to make data-driven decisions. Advantageous Experience Telecommunications ISP fibre or broadband industry experience. Experience with customer loyalty rewards retention or digital wallet products. Postgraduate qualification (Honours MBA or equivalent). Product Management certification (AIPMM Pragmatic Institute or similar). What Success Looks Like Growth in customer acquisition and retention. Increased product profitability and revenue performance. Successful product launches and go-to-market execution. Improved customer engagement and digital adoption.