Internal Communications Manager (Exempt)

• A cohesive internal communications strategy that strengthens staff engagement and enhancesorganizational culture.
• Clear timely communication of office initiatives using modern tools channels and practices.
• A SharePoint-powered knowledge platform that centralize resources and improves staff access to information.
• Develop defined KPIs and reporting mechanisms that inform communication effectiveness successes and future initiatives.
• Build strong cross-departmental relationships that surface communication opportunities and elevate staff engagement.
• Effective use of Power Platform tools to integrate data visualization into internal messaging and decision-making.
• Identify launch and manage new technologies that improve and streamline internal communications workflows.

• Plan write and distribute internal newsletters email updates video messages and other staff communications.
• Ensure all internal messaging is timely accurate accessible and aligned with organizational goals.
• Partner with leadership to develop internal communication policies guidelines and best practices.
• Design and implement strategies to improve communication effectiveness and staff engagement.
• Build prototype dashboards and visualizations using Power Platform tools (Power BI Power Apps etc.) to demonstrate how data can be collected presented and used across the organization.
• Collaborate with External Communications to ensure alignment between internal and public-facing messaging.
• Coordinate with department heads to gather updates influence communication planning and share relevant information with staff.
• Establish manage and continuously improve the agencys internal website (intranet)
• Maintain consistent messaging across all internal channels and ensure information is easy to find and understand.
• Develop and maintain internal communication processes workflows and standards.
• Performs other duties as required or assigned.

• A curious and strategic mindset with strong problem-solving skills with excitement about producing social-oriented results.
• Passion for communications as a driver of organizational health and employee engagement.
• Equivalent Experience -or-a bachelors degree in a business-related field.

• 3 years of experience in roles related to communications organizational development and/or learning.

• Strong writing editing and storytelling abilities
• High technical agility and acumen navigating complicated and complex systems
• Process-oriented data-driven approach to designing and improving communication workflows and information flow
• Degree or Certification in Communications Organization Design/Development Change Management Human Resources Public Relations Learning & Development or related fields or certifications
• Proactive and committed to creating opportunities for staff to stay informed and make data-driven decisions
• Familiarity with internal communications best practices and standards

• Collaboration and influencing across departments and levels
• Managing multiple projects and deadlines in a fast-paced environment
• Launching internal newsletters or campaigns that improved awareness and engagement
• Designing implementing or managing SharePointknowledge sites that centralized resources and streamlined employee access
• Creating data dashboards that visualize metrics in support of data-driven decision-making
• Involvement with Lean Six Sigma or similar process-improvement methods
• Microsoft Power User/Champion-level experience with M365 communication tools
• Use of M365 tools and automations in a self-service capacity from the end-user standpoint

Application Process:

• Please visit apply by completing the online application; you may also upload a resume or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ) or Springfield ).

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race color religion sex national origin sexual orientation age marital or veteran status or the presence of a non-job-related medical condition or disability.