AY Music Organizations Usher Student Manager (WS-ST3)

Job Title: Music Organizations Usher Student Manager

Classification: Student Employee (non-exempt); On-campus Work Study

Name and Address of Employer: St. Olaf College 1520 St. Olaf Ave Northfield MN 55057

Department Name: Music Organizations Office

Unit Number (5 digits): 11758

Length of Position: See Individual Employment Authorization

Contact Person/Supervisor: Coordinator of Music Organizations

Wage Range: $11.75-12.75/hour

Description of the Position: Manage team of concert ushers and usher for on-campus concerts held in Boe Chapel and Skoglund.

Duties and Responsibilities:

• Lead usher team training

• Manage shift sign up and weekly shift assignments

• Assign leaders for each concert shift 5 days before the concert

• Ensure all coworkers remember their shifts by creating event invites in google calendar

• Facilitate and manage shift subs

• Usher at least 5 events during the year

• • Hand out programs and pink cards

  • Collect pink cards following the concert

  • Monitor the event from start to finish

  • Assist audience members as needed

  • Report to shifts in a timely manner 50 minutes prior to concert

• Other duties as assigned

Qualifications:

• At least one year of previous experience as a Concert Usher or equivalent experience

• Experience with music concerts/performances

• Excellent organizational skills

• Clear communication

• Understanding of general concert etiquette

• Interpersonal skills

• Ability to problem solve and remain calm in hectic situations

• Strong leadership

• Ability to work weekends and evenings

• Ability to stay positive under stress

Physical and Environmental Factors:

This position requires crouching stooping grasping/handling pushing/pulling lifting and carrying objects up to 20 lbs. and repetitive motions to perform the essential functions. It also requires exposure to loud noise and heights or cramped quarters to perform the essential functions. Candidates must possess the ability to safely perform the physical work required of all duties with or without reasonable accommodation.

This job description is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time by St. Olaf College with or without prior notice.