Senior Director- Network Services (Promotional Opportunity Internal Only)

General Summary of Position:

The Senior Director of Network Services is responsible for the planning design governance and reliable operation of the Universitys enterprise network services. This role provides strategic direction architectural authority and operational oversight for all wired wireless and networkadjacent services that support the Universitys academic research athletic residential and administrative missions.

Reporting to the Executive Director of IT Infrastructure the Senior Director leads the Network Services organization with accountability for service reliability scalability security and longterm sustainability. This position maintains a broad and deep understanding of the Universitys network environment and the institutional priorities that depend on it ensuring that network services evolve in alignment with business academic and research needs.

The Senior Director manages a team composed of highly experienced network engineers as well as earlycareer and junior staff and is responsible for establishing a highperforming collaborative and resilient organization. A central focus of the role is mentoring and developing staff with the goal of advancing technical depth expanding leadership capacity and preparing employees for progression into more senior roles. This includes intentional succession planning development of internal career pathways and preparation of senior engineers for future managerial or advanced technical leadership roles within the Network Services team.

Serving as the highest internal escalation point for complex and highimpact networkrelated issues the Senior Director provides expert guidance during critical incidents major initiatives and architectural decisions while ensuring effective delegation and operational ownership across the team. Through collaboration with IT peers and campus stakeholders the Senior Director ensures that the Universitys network services remain reliable adaptable and positioned to meet both current and future institutional demands.

Minimum Qualifications (Required):

• Masters degree or equivalent combination of education and progressively responsible experience in information technology network engineering or a related field
• 15 years of experience within a network services organization demonstrating increasing levels of responsibility including both advanced technical leadership and people leadership
• 10 years of progressive leadership experience managing technical professionals including seniorlevel engineers and earlycareer staff
• 15 years of experience designing supporting and governing complex multivendor enterprise network environments in a University or similarly large organization including platforms from vendors such as Extreme Networks Juniper and HPE/Aruba
• Demonstrated ability to lead coach mentor and develop technical staff with a proven commitment to advancing careers and building longterm organizational capability
• Strong commitment to delivering reliable consistent and customerfocused network services that support institutional goals and user success
• Ability to understand University objectives and translate them into scalable secure and sustainable network architectures and technical strategies
• Broad operational knowledge of operating systems and platforms supporting network services including Windows and Unix/Linux environments
• Thorough understanding of enterprise networking concepts and protocols including the OSI model Ethernet TCP/IP OSPF BGP and SNMP
• Proven ability to analyze complex technical issues evaluate risk and lead the development and execution of effective remediation strategies
• Excellent analytical and problemsolving skills coupled with the ability to balance technical operational and organizational considerations
• Ability to communicate complex technical concepts clearly and effectively to both technical and nontechnical audiences
• Comprehensive knowledge of DNS DHCP and related data network services required to support enterprise network operations
• Demonstrated mastery of industry best practices related to network architecture operational design resiliency and data security
• Experience overseeing and guiding the use of diagnostic and testing tools (e.g. packet capture analysis Fluke meters Wireshark) in support of troubleshooting and advanced analysis efforts

Additional Considerations:

• Advanced degree or equivalent experience supporting seniorlevel leadership responsibilities in enterprise network services
• Demonstrated experience providing architectural leadership and oversight for enterprise network platforms including solutions from Extreme Networks and HPE/Aruba
• Experience leading or governing the use of enterprise network management access control and monitoring platforms
• Industryrecognized certifications reflecting advanced technical and architectural expertise

Special Instructions to Applicants:

This being an internal opportunity only current UML Employees irrespective of Bargaining units are eligible to apply for this position.

This is a full-time benefited non-union professional position in gradeP24. Anticipated salary based on qualifications within the range. Minimum: $^th quartile of $144333 and midpoint of $163159.

Initial review of applications will begin immediately and continue until the position is filled. However the position may close when an adequate number of qualified applications is received.

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.

*Internal Only*