GMX Internal Communications Coordinator

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the Role

The GMX Internal Communications Coordinator plays a key role in helping the GMX Organization communicate clearly consistently and effectively. This role supports the development and execution of GMX internal communications by maintaining editorial systems coordinating communication rhythms and ensuring leaders and teams have the tools they need to tell eBays business and strategic narrative with confidence.

Working closely with the Global Communications senior partners and GMX leaders this role ensures that GMX employees: understand priorities across Focus Categories C2C eBay Live and our Global Footprint (Shipping & Cross-Border Trade); see how employees work contributes to eBays mission; and stay connected to the organizations progress and impact.

This is an ideal opportunity for a communications professional who is highly organized editorially minded adept with AI tools and eager to grow in a fast-paced global environment.

Schedule: Monday - Friday; 9:00AM - 5:00PM.

What You Will Accomplish:

Editorial & Narrative Support

• Support the development and maintenance of the GMX strategic narrative and editorial themes.

• Help translate business priorities into clear consistent messaging across communications channels.

• Ensure messaging aligns with company priorities and internal communications standards.

Editorial Calendar & Communications Rhythm

• Maintain a GMX editorial calendar tracking key achievements updates and communication moments.

• Coordinate timelines approvals and content flow to ensure communications are delivered on time

• Support the planning and execution of GMX forums including Town Halls leadership meetings special events and internal activations

Leadership Communications Enablement

• Assist in preparing communication materials for GMX leaders including talking points briefing notes and updates.

• Provide editorial support to ensure messaging is clear concise and aligned with the GMX strategic narrative.

• Use tools like ChatGPT Gemini or internal AI tools to draft messaging summarize feedback and create reusable templates

Channel Management & Governance

• Support the management and optimization of GMX communication channels including Slack email and eBays intranet and internal video channels

• Ensure content is published accurately and consistently across platforms.

• Help define and reinforce channel standards to improve clarity and reduce noise.

Listening & Insights Support

• Identify trends and communication gaps analyzing feedback from GMX employees to understand communication effectiveness.

• Track engagement metrics and use AI to summarize insights to inform future communication strategies.

• Support quarterly insight reporting and recommendations for improvement.

Communications Infrastructure & Coordination

• Maintain communication infrastructure such as distribution lists aliases and content repositories.

• Ensure communication tools templates and systems remain organized and up to date.

• Partner with cross-functional teams to support communication initiatives and projects as needed.

What You Will Bring:

Required:

• Proven experience in internal communications corporate communications or a related field.

• Strong writing editing and proofreading skills with attention to clarity and detail.

• Experience using AI tools to accelerate and automate existing workflows and using AI to create new workflows

• Excellent organizational and project management skills with the ability to manage multiple priorities.

• Experience supporting communication plans editorial calendars or internal content delivery.

• Strong collaboration skills and ability to work effectively in a cross-functional environment.

• Familiarity with internal communications tools and platforms (e.g. Slack intranet platforms email systems).

• Innovative spirit and a can-do demeanor

Preferred:

• Experience supporting leadership communications or executive messaging.

• Experience working in a global or matrixed organization.

• Interest in storytelling employee engagement and organizational communications strategy.

Key Success Measures

• GMX communications are delivered on time clearly and consistently.

• Editorial calendars and communication rhythms run smoothly and predictably.

• Leaders and teams have access to clear reusable messaging and communication tools.

• Communication channels are well-managed purposeful and easy to navigate.

• Feedback and insights contribute to continuous improvement in GMX communications.

• Improved employee understanding of GMX priorities and Increased engagement with key communications.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly please visit our Talent Privacy Notice Privacy Center and AI Hiring Guideline.