Manager, Customer Development (Hybrid, Austin)

As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations. Since 2011 our mission hasnt changed were here to stop breaches and weve redefined modern security with the worlds most advanced AI-native platform. Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward. Were also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Were always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other. Ready to join a mission that matters The future of cybersecurity starts with you.

About the Role:

CrowdStrike is seeking a results-oriented CDR Manager who is ready to change the game! Leading a team of 6-8 CDRs you are responsible for driving pipeline generation for our Enterprise SLED Sales team. You thrive on in-person collaboration a strong office culture and cross-functional teaming. Your passion for on-boarding and mentoring CDRs will develop the future bench for our sales leaders. If you enjoy a fast-paced environment and managing CDRs who support high volume sales this challenge is for you!

This role is hybrid and is expected to work from the office 3 times a week with our CDR teams. This requires you to be within commuting distance of our Austin TX office.

What Youll Do:

• Lead a team to over-achieve targets and deliver high-quality pipeline for our Enterprise SLED org.

• Manage CDRs to execute on weekly campaigns call-out days and KPIs including daily metrics forecasting and pipeline management.

• Engage with CDRs and managers sharing best practices in outbound prospecting techniques including phone email social outreach and use of intent data.

• Partner with Regional Directors and Sales Managers on territory development.

• Attract hire and develop world-class CDR talent

• Coach mentor and motivate to ensure a successful sales development team is in place and understands the role they play in generating revenue for the company.

• Provide analysis and insights on pipeline creation lead quality and team performance to CDR and sales leadership.

• Collaborate with CDR stakeholders to ensure the team is supported to achieve goals i.e.) marketing operations enablement etc.

• Serve as a bench to the Corporate Sales teams by coaching & mentoring CDRs; and ensuring timely participation in CDR Readiness and Sales Readiness programs.

What Youll Need:

• At least 2 years experience as a team lead or CDR manager

• Consistent track record of meeting and exceeding pipeline targets and KPIs..

• Strong EQ skills practicing active-listening and empathy.

• Experience with Salesforce Outreach LinkedIn 6Sense and sales dashboards (Tableau etc.)

• Passion for coaching your CDRs to higher performance.

• Organized with problem-solving skills and attention to detail.

• Strong communication and presentation skills.

• Possess a growth-mindset: fast learner motivated and driven

• Understands the cybersecurity landscape.

• 1 year of closing experience for a technology company is a plus!

• Experience in the SLED space also a plus!

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks geographic neighborhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.

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