Clerical & Admin Specialist II

Chapel of the Chimes in Oakland CA is a premier funeral home and cemetery serving families with compassion professionalism and care. Our administrative team plays a critical role in ensuring accuracy efficiency and exceptional service for both at-need and pre-need families.

We are seeking a detail-oriented Clerical Administrative Specialist to join our administrative department. This role is ideal for a candidate with strong clerical experience excellent accuracy and an interest in supporting cemetery operationsincluding marker design and contract processing.

This role is 100% onsite and will be Monday-Friday 8:30AM-5PM.

Responsibilities

Marker Design & Processing

• Create and process memorial marker design requests using established guidelines.
• Coordinate layout approvals inscription accuracy and required documentation.
• Communicate with funeral arrangers counselors vendors and families regarding marker status and requirements.
• Track design progress and maintain accurate digital and physical records.

Cemetery Contract Posting

• Accurately post at-need and pre-need cemetery contracts into internal systems.
• Verify pricing property details authorizations and required signatures.
• Audit contracts for completeness and compliance before submission.
• Maintain contract logs digital records and supporting documents

Qualifications

• 2 years of clerical administrative or office experience.
• High attention to detail and strong proofreading accuracy.
• Excellent written and verbal communication skills.
• Ability to maintain professionalism when working with sensitive or bereaved families.
• Comfortable with data entry document processing and multitasking.
• Proficiency with Microsoft Office Suite (Outlook Word Excel).
• Ability to learn cemetery and funeral home software systems (training provided)

Preferred:

• Experience in the funeral cemetery or healthcare industry.
• Familiarity with marker design workflows or layout review.
• Bilingual skills (Spanish Chinese languages or Vietnamese) a plus.

Compensation:

• $23-25/hr. DOE.

Benefits

• Medical Dental and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status.