Outreach Coordinator

OutreachCoordinator

Location: Delaware Remote candidates must be in or willing to relocate to Delaware to be considered.

Join our team! To support our continued growthwereseeking an Outreach Manager to lead engagement efforts for residential and home performance programs across this roleyoullconnect our clients energy efficiency initiatives with residents community leaders local organizations contractors trade allies and key market stakeholders. You will playa central rolein expanding program awareness strengthening community relationships and ensuring ahigh qualityexperience for all participantswhile enjoying a dynamicfield basedposition where every day brings new opportunities to make an impact.

You will lead outreach strategies and event execution to increase program awareness and participation statewide. This includes coordinating community events speaking engagements workshops and partnerships that supportequitableaccess to energy audits and home performance services for all Delawareans.

This position includes both office-based and field responsibilities with occasional in-state travel and some overnight travel as needed. Strongpublic speakingskills are essential. You will also collaborate closely with our marketing teamboth local and remoteto guide the development and delivery of supporting materials campaigns and outreach content tailored to Delaware communities.

We value creativity initiative and a collaborative mindset. While you willoperatewith a high degree of autonomy you will also work closely with our broader regional team to ensure seamless program delivery and exceptional client satisfaction. Thisis a hybridrolebased out of our Wilmington DE office with regular meetings and scheduled work at our Delaware client and community locations.

Key Responsibilities:

• Lead outreach efforts by engaging residents community groups local leaders and partner organizations to boost program awareness and participation.

• Build strong community relationships by gathering local insights and collaborating with municipalities nonprofits and neighborhood organizations.

• Coordinate with the marketing team to develop and deliver outreach materials tailored to Delaware audiences.

• Create and manage a statewide outreach and events plan including target communities key activities and engagement timelines.

• Deliver presentations workshops and information sessions that explain the benefits of energy audits and home performance services.

• Plan coordinate and represent the program at community events such as fairsfarmersmarkets festivals and town halls.

• Work closely with marketing program management technical teams and IT to support statewide outreach initiatives.

• Conduct targeted outreach andrelationship buildingto strengthen the network of contractors community partners and referral organizations.

• Prepare outreach reports that track event participation engagement metrics partnerships and progress toward program goals.

• Share insights to help refine outreach strategies marketing campaigns and participant resources.

• Provide customer support as needed to help residents contractors and partners navigate the audit and home performance process.

Basic Qualifications:

• 2 years ofmarketing sales or education & awarenessexperience

• Musthave a valid drivers license and successfully pass a Motor Vehicle Records (MVR)

Preferred Skills/Experience:

• Bachelors degree

• Experience inenergy efficiency and/orsimilarutility programs.

• Familiarity with marketing and communicationplanning and implementation.

• Familiarity withpromotional and/or experiential marketing.

• Experience working with schools civicorganizationsand/or nonprofit organizations.

• Familiarity of demand side management load managementand/or distributed energy resources.

Professional Skills:

• Demonstrated ability to provide project leadership and meet client goals

• Excellent verbal interpersonal and written communication skills

• Strong analytical problem-solving anddecision makingcapabilities

• Team player with the ability to work in a fast-paced environment

• Sound business ethics including the protection of proprietary and confidential information

• Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team

• Ability to work with all levels of internal staff as well as outside clients and vendors

• Proficiencyin MS Office Applications (Word PowerPoint Outlook Excel)

• Ability to be flexible to handle multiple priorities

At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.