Open Jobs Director, Engineering, Digital Experiences

Job ID:285788
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St 20th Floor San Francisco CA 94105 United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Work Location: Hybrid Schedule-San Francisco

Your Role at Sephora:

Ready for a career glow up AsDirector of Engineering Digital Experiences youll be leading Sephoras scaled personalization ecosystem and driving the transition of agentic commerce from pilot to production. The work you do will impact beauty as you architect innovative AI-driven digital experiences that shape how millions of clients discover engage with and shop for beauty. Youll manage a high-performing inclusive engineering team thats united in beauty supported by those who are equally passionate about delivering cutting-edge personalized digital experiences.

What Youll Do:

• Lead Personalization & Agentic Commerce.Expand personalization coverage accuracy and real-time decisioning across all digital touchpoints while scaling AI-driven agentic commerce experiences including assistants guided selling and contextual recommendations.
• Architect Scalable Solutions.Design and deliver modular real-time systems using Azure React GraphQL and Databricks ensuring technical excellence and production reliability.
• Partner Cross-Functionally.Collaborate closely with Product AI/ML GenAI and Marketing teams to improve inference quality model performance and enable agentic use cases across customer journeys.
• Drive AI-Native Engineering Practices.Champion the adoption of AI-assisted development tools such as Claude Code fostering a culture of continuous learning experimentation and innovation.
• Own Business Impact.Drive measurable outcomes across engagement conversion average order value (AOV) personalization accuracy and experimentation velocity.

What Youll Bring:

• 10 Years of Engineering Experience.Proven leadership in building and scaling digital platforms with deep expertise in personalization recommendation systems or data-driven customer experiences.
• Technical Expertise.Hands-on proficiency with modern frontend frameworks (e.g. React TypeScript GraphQL) cloud-native architectures event-driven systems real-time data pipelines and AI/ML-enabled solutions such as recommendation engines or GenAI-powered experiences.
• AI & GenAI Knowledge.Experience working with AI/ML teams and meaningful exposure to GenAI large language models (LLMs) or agent-based systems including hands-on use of AI-assisted development tools.
• Leadership & Culture Building.A demonstrated ability to build and lead inclusive high-performing teams with a strong focus on belonging diverse perspectives and a startup mindset that balances speed innovation and scalability.
• Strategic Vision.The ability to operate as both a hands-on solution engineering leader and a strategic partner bridging architecture team leadership and cross-functional collaboration to deliver measurable business impact.

What Youll Get:

The annual base salary range for this position is $253440.00- $281600.00 The actual base salary offered depends on a variety of factors which may include as applicable the applicants qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they willperform the employed in this position may also be eligible to earn job will be posted for a minimum offivedays.

• CaringCommunity.Youllcollaborate with teammates who are equally passionateabout innovatinganddrivingthe industry forward together united in beauty.

• Fulfilling Path.Your career transformation starts here with opportunities that will challengestretchand develop your skills.

• Meaningful Work.As you make an impact onbeautyyoullfeel and see the positive change (consumer industryandsocial)thatyourindividual voice is a part of.

Rewardsas Uniqueas You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health.Choose a healthcare plan to fit you and your familys needs withmedicaldental and vision also fully covers our employees disability and life insurance.

• Wealth.We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan where your student loan paymentsqualifyto earn the 401k match from Sephora.

• Balance.Youll beempoweredto find the perfect blend of work/life balance thatactuallyworks for youwithPTO flexibilityprotectedleave and more.

• Growth.Career growthis built into every role with access to trainingdevelopmentand tuition reimbursement.

• Perks.Thinkyouvetried it all Enjoya30%discount on all merchandise/services opportunities forfreeproductor gratisand flash sale discountsonLVMHbrandproducts.

• Support.Join a team thattruly cares with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus volunteer and donation matching.

Sephora values a diverse andinclusiveworkplaceand considers allapplicants withoutregard to sex pregnancy race color national origin gender (including gender identity and gender expression) age religion sexual orientation military/veteran status disability or any other is committed to providing reasonable accommodationtaapplicantswith disabilities or other medical conditions.

Sephora will consider all qualified applicants including those witharrest and conviction recordsin a manner consistent with the requirements of allapplicable laws including the Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York City Fair Chance Act.

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