Merchandising Operations Analyst

Work Location

About the Role

The Merchandising Operations Analyst supports both the execution and continuous improvement of merchandising operations for SNDLs Cannabis Retail segment. Reporting to the Senior Manager Category Management & Merchandising Operations this role owns key pricing promotion and master data workflows while driving process standardization and system enablement.

As merchandising execution becomes increasingly complex through banner expansion localized pricing strategies and store-specific assortments this role ensures operational scalability through automation governance and cross-functional collaboration with Business Technology Category Management Retail Commercialization and Supply Chain.

The Analyst acts as both process owner and problem-solver ensuring accuracy efficiency and system integrity across the merchandising ecosystem.

Our preferred work schedule is hybrid from our Edmonton or Toronto office but would additionally consider candidates outside our office locations on a fully remote basis.

Key Responsibilities

Process Optimization & Governance
Own continuous improvement of merchandising operations processes including item setup pricing promotions and price book creation
Identify automation opportunities to reduce manual intervention and error rates
Document maintain and enhance SOPs to ensure consistent scalable execution
Partner with Business Technology to solution test and implement ERP enhancements
Serve as escalation point for complex operational issues conducting root cause analysis and implementing sustainable fixes

Master Data & Product Information Management
Oversee new item setup and ongoing product data maintenance within D365 F&O and Plytix
Ensure integrity completeness and governance of merchandising master data
Conduct routine data audits and implement corrective actions aligned with master data standards

Pricing & Promotion Execution
Configure validate and maintain pricing structures discounts and promotional logic within systems
Lead weekly price book and planogram setup ensuring accuracy and alignment with category strategy
Proactively identify discrepancies and implement corrective actions

Ticket Management & Issue Resolution
Manage the Product Management ticket board ensuring timely triage and resolution
Lead website pricing issue investigation in partnership with Business Technology
Identify systemic issues and implement preventative controls

Success Measures
Reduction in pricing and master data errors
Decreased cycle time for item setup and promo execution
Increased automation and reduced manual workflows
High cross-functional satisfaction with merchandising operations support
Improved system integrity and data governance compliance

Qualifications
Bachelors degree in Business Supply Chain Analytics Information Systems or related field
24 years experience in retail merchandising operations pricing & promotions master data or analytics
Demonstrated experience improving operational processes and driving automation
Strong analytical and root-cause problem-solving capability
Advanced Excel proficiency; comfortable working with large structured datasets
Hands-on ERP experience (Microsoft Dynamics 365 F&O strongly preferred)
Experience with Product Information Management systems (Plytix preferred)
Strong written and verbal communication skills; able to document processes clearly and explain system behavior
Highly organized detail-oriented and effective in a fast-paced environment

What Makes SNDL a Great Place to Grow:

• Competitive compensation including performance-based bonuses and annual salary reviews.
• Comprehensive health and dental benefits including a Healthcare Spending Account.
• Three weeks of paid vacation with annual rollover.
• Flexible hybrid work arrangements to support work-life balance.
• Recognition and rewards programs that celebrate individual and team achievements.
• Employee & Family Assistance Program (EFAP) with mental health financial and family support.
• Employee perks and discounts program offering savings across fitness wellness lifestyle retail and everyday services

We are grateful for the interest in this role from all candidates however we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment to Diversity & Inclusion

SNDL is an equal opportunity employer. We are committed to building a welcoming inclusive diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment SNDL encourages applications from individuals of all backgrounds sexual orientation gender identity ancestry ages and abilities.

Targeted Compensation - $63000 - $73000

About SNDL

SNDL is one of Canadas leading and fastest-growing liquor and cannabis companies. As the countrys largest private-sector retailer our portfolio includes well-known banners such as Wine and Beyond Liquor Depot Ace Liquor Value Buds Spiritleaf and Cost Cannabis.

Were also one of Canadas largest vertically integrated cannabis producers recognized for our innovation low-cost manufacturing and award-winning brands including Top Leaf Contraband Palmetto Bon Jak La Plogue Versus Grasslands Vacay Pearls by Grön No Future and Bhang Chocolate.

Driven by purpose performance and people SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Rate Of Pay

CAD

Learn more about SNDL