Senior Business Systems Analyst
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Job Location:
Monthly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.
Job Description:
The Senior Business Systems Analyst partners with business and technology teams to design implement and optimize enterprise platforms such as Salesforce ServiceNow and Digital Experience/Digital Asset Management (DXP/DAM) solutions. This role translates business needs into clear functional requirements supports platform delivery and integration and ensures technology solutions drive measurable business and user outcomes.
Key Accountabilities
Lead end-to-end requirements gathering across business digital and operational workflows
Translate business needs into functional specifications for Salesforce ServiceNow and DXP/DAM platforms
Facilitate stakeholder workshops interviews and design sessions to align on solution outcomes
Partner with architects developers and integrators to support platform design and implementation
Manage and trace requirements throughout the project lifecycle ensuring scope and quality control
Support vendor evaluation RFP development and SaaS solution selection
Coordinate and support system integration and user acceptance testing
Identify system or process gaps and recommend improvements that enhance efficiency and user experience
Key Skills & Experience
710 years of experience as a Business Systems Analyst in enterprise or digital environments
Hands-on experience supporting Salesforce ServiceNow CRM or DXP/DAM implementations
Strong expertise in requirements analysis process modeling and solution design
Experience working in SaaS and cloud-based platform ecosystems
Solid understanding of system integrations APIs and relational databases
Proven ability to collaborate with business leaders technical teams and external vendors
Exceptional communication facilitation and stakeholder management skills
Experience supporting digital transformation initiatives; non-profit experience is an asset
Compensation:
The target hiring range for this position is $105518.40 to $131913.60 with a maximum of $158288.00.Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.
Required Experience:
Senior IC
About Company
The Salvos are made up of people who believe. Many of us believe in God. At the Salvation Army, we believe in doing good that brings hope and transforms lives.
