Event Sales Specialist
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Job Location:
Cleveland, TN - USA
Yearly Salary:
$ 65000 - 75000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Paid time off
- Vision insurance
Role: Event Sales Specialist
Location: Spice Headquarters 5601 Tillman Ave. Cle Ohio 44102
Position Type: Full-Time
Overview
The Event Sales Specialist is the first point of connection for clients seeking memorable hospitality experiences. You excel at building rapport asking thoughtful questions and understanding a clients vision. You guide prospective clients through the discovery and booking process with warmth clarity and professionalism. Once an event is booked you transition all details to the planning team who will handle logistics coordination and execution. You thrive in a relationshipdriven environment communicate with ease and take pride in representing the Spice brand.
Key Responsibilities
Lead Management Client Communication
Respond to all new inquiries within 24 hours.
Build emotional connection with prospective clients through thoughtful questions and active listening.
Understand the clients vision needs preferences and budget.
Clearly communicate Spices services hospitality philosophy and event capabilities.
Conduct phone calls Zoom meetings or inperson consultations as needed.
Maintain organized timely and professional communication throughout the sales process.
Event Sales Responsibilities
Qualify leads to ensure alignment with Spices offerings and standards.
Recommend menus and service styles that best fit the clients goals and budget.
Create allinclusive quotes using Caterease.
Manage budget expectations and guide clients toward the best options for their event.
Coordinate and schedule tastings once the client approves the quote and budget.
Secure signed contracts and deposits.
Explain contract terms policies and payment schedules.
Ensure all relevant event details are captured before handing off to the planning team.
Internal Collaboration Handoff
Provide the event planning team with complete accurate information for a seamless transition.
Communicate client expectations preferences and any special considerations.
Maintain strong relationships with internal teams to support smooth operations and client satisfaction.
PostEvent Relationship Building
Follow up with clients after their event to thank them and nurture longterm relationships.
Encourage repeat business and referrals through thoughtful genuine communication.
Essential Skills
Strong passion for hospitality and guest experience.
5 years of experience in event sales client relations or hospitalityfocused customer service.
Warm outgoing personality that builds trust quickly.
Highly organized and detailoriented.
Excellent written and verbal communication skills.
Ability to manage multiple inquiries and timelines simultaneously.
Comfortable working independently and making informed decisions.
Open to feedback and committed to continuous learning.
Bonus Skills
Experience with any of the following platforms is a plus:
Microsoft 365
Caterease
Employee Culture
Spice is a founder-owned mission-based company. Our purpose is Changing how people connect with food and our focus is thoughtful hospitality experiences.
At Spice we make a PACT - a shared commitment to uphold the values that define our culture. This PACT shapes how we work grow and deliver unforgettable experiences.
Our Core Values: P.A.C.T.
- Protect Your Peace
Prioritize well-being by setting boundaries managing stress and maintaining balance for sustainable performance. - Always Learning
Stay curious and adaptable embracing opportunities for growth and continuous improvement. - Cultivate Joy
Celebrate achievements foster positivity and create uplifting experiences for our team and guests. - Trust Respect
Act with integrity value diverse perspectives and treat everyone with honesty and dignity.
Compensation: $65000.00 - $75000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Spice Catering Co. founded in 2004 by Chef Ben Bebenroth merges fine dining expertise with regional and seasonal cuisine. Weve served tens of thousands of guests in various settings from Ohio to Napa. Our commitment to top-tier ingredients scratch-made techniques and personalized hospitality sets us apart. Beyond catering and event planning our ventures include Spice Acres a 13-acre farm in the Cuyahoga Valley National Park and Spice Field Kitchen our 501c3 non-profit. Our menus celebrate each seasons culinary inspirations and our event curation team handles every detail. Contact us today to start planning your unforgettable event!
Required Experience:
IC
