Accounts Receivable Specialist

Renewal by Andersen is a High-End Window and Door Replacement Company the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process and every member of our team should strive to do their best to provide this type of experience for our homeowners.
- Check out this video to see who we are! We Offer:

• A Culture People Love proudly recognized as a Top 10 Best Place to Work for 4yrs in a row

• Time to Recharge enjoy paid time off plus six paid holidays to support your work-life balance

• Health & Peace of Mind medical dental vision and life insurance to support your wellbeing

• Join a Company Where Growth is Real over 60% of our leaders were promoted from within

• Hourly Rate: $26hr - $28hr

• Schedule: Monday - Friday (Full Time)

The Accounts Receivable Specialist plays a key role in the companys financial operations by ensuring the timely and accurate receipt of payments for goods and services. This position is responsible for posting receipts resolving discrepancies managing collections and maintaining positive customer relationships while adhering to established policies and procedures. You will oversee outstanding accounts receivable address billing issues and work to reduce delinquency across the customer base.

Responsibilities:

• Create accurate customer invoices for all company divisions including additional work orders and distribute them via email phone mail or fax.

• Prioritize daily tasks with a focus on accounts with outstanding or delinquent balances.

• Ensure all customer invoices and payments are properly coded and applied within the accounting system.

• Distribute monthly collection reports to relevant departments and sales representatives.

• Conduct professional outbound collection calls while maintaining and strengthening customer relationships.

• Resolve billing issues promptly and work to reduce accounts receivable delinquency through effective customer service.

• Identify factors contributing to account delinquency and communicate findings to management.

• Provide timely follow-up on payment arrangements and customer commitments.

• Record and post customer payments including cash checks and credit card transactions into the appropriate systems.

• Follow established collections procedures including sending soft medium and hard demand letters via mail and email for past-due accounts.

• Escalate severely delinquent accounts to the legal team after all reasonable collection efforts have been exhausted.

• Prepare cash and check deposits by totaling payments completing deposit slips bundling funds and delivering deposits to the bank.

• Maintain confidentiality and protect the organizations financial information at all times.

Requirements:

• Associates Degree in Accounting or Related Field is a Plus

• At least 2yrs of Accounts Receivable Experience Specifically Cash Applications Experience

• At least 2yrs of Bank Reconciliation or General Ledger Reconciliation Experience

• Prior Experience with Microsoft Dynamics 365 Salesforce & Microsoft Office (i.e. Excel)

• Ability to write routine reports and correspondence

• Ability to speak effectively before groups of customers or employees of the organization

• Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals

• Ability to compute rate ratio and percentage and to draw and interpret bar graphs

• Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form

• Ability to deal with problems involving several concrete variables in standardized situations.

**Must be willing to undergo a criminal background check**
**This Company Participates in E-Verify**

Our Company Culture is one that strives to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive collaborative and positive environment.

Renewal by Andersen careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity alignment achievement balance and commitment. If these values are also important to you we want you on our team!

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.