Application Systems Specialist II
Wake County, NC - USA
Job Summary
Agency
Dept of Health and Human ServicesDivision
SEC OFFICE - INFO TECH - NC FASTJob Classification Title
Applications Systems Specialist II (NS)Position Number
Grade
DT11About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
Description of Work
This position serves as the Cloud Operations Lead responsible for provisioning and administering enterprise-grade AWS infrastructure supporting complex information technology applications across DHHS. Operating in a hybrid data center environment this role ensures continuous system availability drives automation and optimization and ensures compliance with security and privacy standards. The position requires technical leadership in areas such as server management database support and infrastructure troubleshooting and plays a vital role in supporting operational needs and emergency response scenarios. Key duties span infrastructure deployment team guidance and cross-functional collaboration within a mission-critical IT environment.Key Duties Include:
-Provisions and maintains enterprise-grade AWS infrastructure to support large-scale IT applications.
-Drives automation and orchestration of cloud infrastructure using IaC and CI/CD tools.
-Troubleshoots AWS infrastructure and resolves operational issues to ensure high availability.
-Plans reviews and deploys patches and upgrades in mixed (Windows/Linux) AWS environments.
-Addresses platform and infrastructure-related audit findings in collaboration with internal teams.
-Leads operational cost optimization and cloud performance tuning initiatives.
-Coordinates with internal teams on infrastructure planning and compliance alignment.
-Provides technical guidance to operations staff and sets team priorities.
-Supports incident response and resolution for cloud production issues.
-Ensures alignment with security and privacy requirements in all operational practices.
Knowledge Skills and Abilities/Management Preferences
Salary Grade Range: $91600.00 - $160299.00
Candidates now meet the minimum qualifications for a position if they possess the minimum education and experience listed in the vacancy announcement.
The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Demonstrated experience with provisioning and managing AWS infrastructure for large-scale applications.
Demonstrated experience with scripting in Python Bash or PowerShell for automation.
Demonstrated experience with infrastructure automation tools such as Terraform CloudFormation or Ansible.
Demonstrated experience managing AWS services including EC2 S3 VPC/Subnet Messaging and RDS.
Demonstrated experience supporting cloud environments with a focus on operational stability and compliance.
REPOST - Previous Applicants Do Not Need To Reapply To Be Considered For This Vacancy
The Posting Will Close At 11:59 P.M. The Night Before The End Date
This Position Is Funded In Part Through Federal Funds
About the NC DHHS Information Technology Division:
In collaboration with our partners the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that reports to the Operational Excellence portfolio. The ITD division comprises six sections: Implementation and Operations Strategy and Workforce Enterprise Technology Vendor and Finance Data and Analytics and Cyber and Privacy. Team ITD offers the following services but not limited to implementations operations project/portfolio management infrastructure consulting business division liaison digital transformation IT strategy enterprise technology IT contract and vendor management and data office services.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit the website for State Benefits
Supplemental Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be must be submitted by 5:00 PM on the closing date.
Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.
Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.
Veterans and National Guard Preference
Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.
CONTACT INFORMATION:
If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.
Minimum Education and Experience
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelors degree in computer science or an IT-related field or related technical degree from an appropriately accredited institution and six years of progressive experience in business application business intelligence or enterprise application consulting or development
OR
Associates degree in computer science or an IT-related field or related technical degree from an appropriately accredited institution and seven years of progressive experience in business application consulting or development
OR
High School or General Education Development (GED) diploma and ten years of experience in business application business intelligence or enterprise application consulting or development
OR
An equivalent combination of education and experience
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.
Recruiter:
Tresha WalkerEmail:
Required Experience:
IC