Account Director Global Sales Luxury (TEMPORAL)

JOB SUMMARY

The Global Luxury Account Director is a dynamic luxury sales leader responsible for driving account management and new business development for RitzCarlton Reserves most valuable luxury travel agency partners across Latin America with a strong focus on Brazil Mexico and key regional feeder markets. This role combines a proactive hunter mindset with strategic account management to grow brand preference loyalty and profitable share among UHNW leisure and small group segments. The Account Director leads market activations uncovers new highvalue opportunities and deepens longterm partnerships through innovative relationshipdriven strategies. Working closely with property brand and global teams this role ensures strong pullthrough of luxury segment strategies delivers measurable ROI across a portfolio of strategic accounts and positions RitzCarlton Reserve as the preferred luxury partner throughout the region.

CANDIDATE PROFILE

• 4-year degree from an accredited university in Business Administration Marketing or related major
• 4 years of relevant professional experience.

• Fluent in English language Spanish or/and Portuguese.

  Preferred

• Previous luxury leisure experience
• 4 years experience in sales and marketing account management
• 5 years of hotel industry work experience.
• Prior experience in managing entertainment accounts
• Geographically located in Mexico City (MX)/Rio De Janeiro (BR)/Sao Paulo (BR)

CORE WORK ACTIVITIES

• Supports and aligns with the organizationwide strategic plan for the luxury segment.
• Maintains regular communication with propertybased sales managers and regional Luxury Group GSO teams to align strategy streamline efforts and maximize activations.
• Develops and manages strategic account plans using core account management fundamentals including account mapping revenue stream analysis and customer relationship planning.
• Identifies growth opportunities and competitive risks developing breakthrough strategies that protect and strengthen Bulgaris competitive advantage through sound sales and marketing decisions.
• Partners with crossdiscipline teams including Marriott GSO to resolve partner issues and ensure account profitability.
• Demonstrates deep understanding of the luxury consumer including demographics and buying behaviors and adapts sales approaches to remain relevant in a changing market.
• Maintains strong knowledge of the Bulgari brand portfolio and relevant hotel offerings including room inventory function space logistics and amenities tied to assigned accounts.
• Fully utilizes Marriotts sales systems to manage account information pipeline activity trends and reporting.
• Drives results by achieving revenue room night and performance goals while prioritizing highADR units and suites.
• Builds and grows a pipeline of highvalue and new impact accounts including customers with historically limited or no production.
• Conducts competitive assessments and monitors market trends to inform annual planning and senior leadership updates.
• Leads and supports sales programs and initiatives including regional sales missions roadshows and select educational trips in partnership with Global Sales leadership.

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At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.