Account Executive – CRM & Industry Solutions (Enterprise, New Business)

Were looking for a high-impact Account Executive to drive new business for ServiceNows CRM and Industry Solutions portfolio across enterprise accounts in Mexico and the broader Latin America region. Youll own the full sales cycle from prospecting to close positioning solutions that transform how organizations engage with their customers: Customer Service Management Field Service Management Sales Logik CPQ (Configure Price Quote) Industry Solutions. Built on the ServiceNow AI Platform these solutions create a single source of truth that lets enterprises run end-to-end processes on uniform trusted information.

This role is based in Mexico City and supports enterprise customers in Mexico and other Latin American markets.

What you get to do in this role:

Own the end-to-end sales cycle from prospecting to close driving new-logo acquisition and expansion across enterprise accounts
Develop and execute a strategic territory and account plan focused on pipeline generation and revenue growth
Engage C-level and senior stakeholders to understand business priorities and position the value of CRM and Industry Solutions
Partner with Solution Consultants Customer Success and Partners to design compelling value-based solutions in complex enterprise environments
Manage complex deal cycles involving multiple stakeholders and long sales processes
Accurately forecast pipeline and revenue
Champion diversity and belonging to contribute to an open and inclusive environment
 

Qualifications :

To be successful in this role you have:

7 years of quota-carrying enterprise SaaS sales experience with a strong track record of closing complex deals and consistently exceeding quota
Experience selling to enterprise customers across multiple stakeholders translating business needs into technology solutions
Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving for example using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry
Strong communication negotiation and stakeholder-management skills
Experience using CRM tools for pipeline management and forecasting
Professional fluency in Spanish and English
Background in CRM or Customer Experience platforms and in industries such as Financial Services Manufacturing or Retail preferred
Travel required: 3050% across the region

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time