Business Analyst

About the Positions

WereseekingBusiness Analystsat various levelsto support long-range development initiatives for large complex public transit roles focus on analyzing developing and improving processes procedures and workflows that support infrastructure maintenance system integration and program are not traditional IT-focused Business Analyst roles. They are centered on physical infrastructure and operational environments with a focus on program-level process development within transit or rail settings.

This post is for future roles and not for a specific opportunity that is available right accept applications and conduct interviews in advance of upcoming hiring a candidate is selected their profile is activated in our talent pool for this specialty area.We notify our talent pool candidates first whenever we have a project need.This post targetsthe greater Washington DC metro/DMV area.

Responsibilitiesmay include but are not limited to the following:

• Analyze current-state maintenance operational and engineering workflows related to communications and signaling systems.
• Support development and documentation of future-state processes procedures and standards to improve system performance and maintainability.
• Facilitate workshops and working sessions with maintenance engineering and operations stakeholders to gather requirements andvalidateprocesses.
• Identifygaps inefficiencies and risks in existing workflows and support development of recommended improvements.
• Support integration of new disciplines systems and technologies into existing maintenance and operational frameworks.
• Develop process maps standard operating procedures and supporting documentation.
• Track action items decisions and deliverables across multiple initiatives.
• Support preparation of reports presentations and materials for program leadership.

Attributes

• Excellent written and verbal communication skills with the ability to translate complex technical and operational concepts for diverse stakeholder groups.
• Strong organizational and prioritization skills with the ability to manage multiple workstreams competing priorities and shifting timelines.
• Collaborative mindset with the ability to build trust and work effectively across program teams.
• Ability to work effectively in ambiguous environments where processes requirements or priorities may evolve over time.
• High attention to detail with a focus on accuracy consistency and quality in documentation and deliverables.

Minimum Qualifications

• Bachelors degree inengineering construction management business or related field or equivalent combination of education and experience.
• 5 years relevant work experience supporting large-scale complex infrastructure projects in passenger transit (bus or rail) including experience within transit agencies operators or similarphysicalasset-based environments.
• Experience analyzing or developing processes related to maintenance operations or asset management within passenger transit or similar physical asset-based environments including support of program planning or long-range initiatives.
• Experience developing process documentation workflows or standard operating procedures.
• Experience with process mapping tools such as VisioLucidchart or similar platforms.
• Proficiencywith Microsoft Office Suite/Office 365(e.g. Outlook Teams Word Excel PowerPoint etc.).

Preferred Qualifications

• Masters degree inengineering construction management or business.
• Certified Construction Manager (CCM) Project Management Professional (PMP) Professional Engineer (PE) or Architect Registration (AIA).
• Experience working within transit agency or rail operator environments supporting maintenance operations or infrastructure systems.
• Experience working with technical teams in communications systems signaling systems or similar environments.
• Familiarity with signaling systems (ATC CBTC) or communications infrastructure (fiber radio SCADA CCTV).
• Proficiencywith Microsoft Power BI Oracle Cloud Analytics or other dashboard KPI reporting software.

Compensation Details

Expected Salary:$100k-$165k/year ($48-$79/hour).Lusterprovidesthe salary range that the company in good faith believes it might offer for this position based on the successful candidates level of experience knowledge skills abilities education certifications licenses geographic location etc. Luster reserves the right toultimately paymore or less than the posted range depending on circumstances not related to any status protected by local state and/or federal law.

Just LOOK at the Benefits We Offer!

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health dental and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employeeassistanceprogram
• Employee discounts
• Employee referral bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer.

If you wish to be considered for a position where there is not an active job posted please search for our General Application and apply.

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and if necessary the Department of Homeland Security (DHS) with information from each new employees I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities in accordance with all applicable local state and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills for the position.

Luster does not accept unsolicited resumes from any the absence of a signed agreement Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel including those submitted to Luster hiring managers are deemed to be the property of Luster.

Please email for accommodations necessary to complete the application process.