BDC Agent

BDC Agent

Confidence Auto Group is looking for a motivated and customer-focused BDC (Business Development Center) Agent to join our growing this role you will serve as the first point of contact for prospective customers helping guide them through the early stages of the vehicle buying process. Your efforts will directly contribute to increased dealership traffic lead conversion and overall customer satisfaction.

What We Offer

• Competitive pay structure
• 401(k) with company match
• Medical Dental and Vision insurance

Key Responsibilities

• Handle inbound and outbound communications via phone email and online chat
• Schedule and confirm appointments for test drives and dealership visits
• Accurately maintain and update CRM records with lead information and follow-ups
• Proactively follow up with prospective customers to nurture leads
• Collaborate with the sales team to ensure a seamless customer experience

What Were Looking For

• Excellent written and verbal communication skills
• Strong customer service mindset and a professional demeanor
• Ability to multitask stay organized and meet deadlines in a fast-paced environment
• Prior experience in customer service sales or automotive BDC is preferred but not required
• Familiarity with CRM tools and dealership operations is a plus

Confidence Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

About Confidence Auto Group
Confidence Auto Group is a trusted name in the Beeville TX automotive market known for delivering high-quality vehicles and outstanding customer experiences. As a locally operated dealership we take pride in our community roots and our commitment to integrity transparency and customer care.