HR Specialist Benefits

Essential Duties and Responsibilities

Benefits Administration:

• Administer dayâtoâday operations for all employee benefit programs including medical dental vision life shortâ and longâterm disability flexible spending accounts and retirement plans.
• Coordinate enrollments terminations life event changes and open enrollment activities in compliance with plan rules and applicable regulations.
• Maintain accurate benefits data in the HRIS and carrier portals ensuring consistency across payroll vendors and internal systems.
• Partner with insurance carriers brokers retirement vendors and thirdâparty administrators to resolve eligibility enrollment billing and claims issues. Employee Support & Customer Service

• Serve as the first point of contact for employees and internal customers regarding benefit inquiries coverage issues and problem resolution.
• Provide clear timely and customerâfocused guidance to employees by translating complex benefits information into understandable terms.
• Investigate and resolve benefitsârelated issues ensuring positive employee experiences and timely followâthrough.
• Support employee education through oneâonâone consultations written materials and group communications as needed.

Leave & Accommodation Administration

• Administer Family and Medical Leave Act (FMLA) requests including intake tracking documentation coordination with vendors and compliance with federal and state requirements.
• Support the administration of Americans with Disabilities Act (ADA) accommodation requests including the interactive process documentation and coordination with HR leadership and managers.
• Maintain confidential records related to leave and accommodation requests consistent with compliance and documentation standards.

Invoicing Reporting & Compliance

• Process and assist with benefits invoicing reconciling carrier bills against HRIS and payroll data to ensure accuracy and timely payment.
• Compile data and prepare reports related to benefits costs eligibility utilization and trends as needed.
• Support audits compliance reviews and data requests related to ERISA COBRA HIPAA Section 125 and other applicable benefits regulations.

Process Improvement & Collaboration

• Participate in the development and maintenance of standard operating procedures (SOPs) job aids FAQs and employee communications related to benefits administration
• Collaborate with HR Payroll Finance and other internal stakeholders to ensure seamless benefits administration and data integrity.
• Perform special projects and other duties as assigned to support Total Rewards and Human Resources initiatives.

Qualifications

• Bachelors degree in Human Resources Business Administration or a related field; or equivalent combination of education and experience.
• Minimum of 25 years of benefits administration experience in a multiâplan environment.
• Working knowledge of federal and state regulations affecting employee benefits including FMLA ADA ERISA COBRA HIPAA and Section 125
• Experience working with HRIS platforms and external carrier and vendor portals.
• Strong customer service problemâsolving organizational and communication skills.
• Ability to manage multiple priorities maintain confidentiality and meet deadlines in a fastâpaced environment.

Salary Range: $60000 - $75000

Required Experience:

IC