Dispatcher
Van Nuys, CA - USA
Job Summary
Position Overview:
Full-time position available for overnight shift - Hours from 2230-0700
Must be open to work weekends and holidays
Pay Range: $24 - $27 per hour
In office position located at 6613 Valjean Ave in VanNuys
Responsibilities and Duties:
- Ensure that all customers are picked up on-time.
- Responsible for knowing the location of all vehicles at all times while dispatching.
- Keep dispatch screen updated and coded accurately at all times.
- Communicate all changes and details with your chauffeurs wingman and any other appropriate personnel or customers.
- Oversee the checking in and out of vehicles and equipment and communicating to the appropriate source any damage loss or abuse of either.
- Interact with office staff managers clients and chauffeurs to ensure the accommodation of and/ or special requests pertaining to certain jobs.
- Take all customer calls that include reservations changes or cancellations.
- Handle customer complaints immediately courteously and efficiently.
- Report any problems with any reservation by creating an incident report in the specific order in the Odyssey program.
- Coordinate rental vehicles when needed.
About Company
Avalon Transportation is one of the leading and fastest-growing transportation companies that delivers premium chauffeured services worldwide to our discerning clientele by our dedicated team of trained professionals. From service by the hour to specialty city-to-city road shows and ... View more