Platform Solution Specialist
Chicago, IL - USA
Job Summary
Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a Platform Solutions Specialist you will be a key technical expert within our Platform Solutions team driving technical excellence and enabling rapid sales cycles in a dynamic fast-paced environment. You will partner closely with Sales and Account Management teams to understand client challenges demonstrate tailored platform solutions and build a cross-functional support network to address client needs. This role combines technical expertise with strong client-facing skills contributing to an environment where people and technology work together to deliver exceptional results.
What Youll Do
- Sales Enablement & Demo Management: Review and manage demo requests through Salesforce; collaborate with Sales and Account Management teams to define meeting objectives and technical requirements
- Platform Expertise: Customize and configure the Egencia platform to address specific customer business and technical needs
- Client-Facing Technical Leadership: Serve as the technical expert during client presentations both remote and in-person translating complex features into business value
- Team Enablement: Conduct monthly educational sessions with Global Sales and Account Management teams to build platform knowledge and sales confidence
- Cross-Functional Collaboration: Partner with Product and Technology teams as a subject matter expert to identify innovative solutions and bring customer insights back to the organization
- Market Intelligence: Gather and communicate competitive intelligence from the field to the Commercial Enablement team
- Event Support: Represent Egencia at industry tradeshows; provide pre-sales technical guidance on API integrations HR feeds and system connectivity
What Were Looking For
An energetic technically-minded professional who thrives in a collaborative sales environment. You should be equally comfortable diving into technical specifications and building rapport with C-suite executives. Your success will be measured by your ability to accelerate sales cycles enable your team and ensure customers see the full value of the platform.
- 2-5 years of experience in the travel industry preferably in corporate travel or B2B SaaS environments
- Proven ability to translate technical concepts into business value for non-technical audiences
- Technical Skills:
- Proficiency with Salesforce Microsoft Office (Word PowerPoint) Seismic and Crayon
- Working knowledge of integration solutions including SFTP (Secure File Transfer Protocol) and REST/SOAP APIs
- Understanding of HR data feeds and system integration best practices
- Soft Skills & Attributes:
- Excellent listening and consultative problem-solving abilities
- Comfortable presenting and demonstrating technology solutions in both remote and in-person settings to C-level executives
- Strong communication and interpersonal skills with ability to build relationships across all levels
- Self-motivated with ability to manage multiple priorities in a fast-paced environment
- Familiarity with sales methodologies such as Sandler Spanco or Customer Centric Selling
- Travel may be required
Location
Chicago Illinois United States
The US national base salary range for this position is from
$72100.00 - $133900.00The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidates relevant experience skills knowledge and work location.
For information about our comprehensive US benefits programs and eligibility please review our Benefits-at-a-Glance document.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans retirement programs parental leave adoption assistance and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you with access to over 20000 courses on our learning platform leadership courses and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups centered around common identities or initiatives to discuss challenges obstacles achievements and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age sex gender (and characteristics related to sex and gender) pregnancy (and related medical conditions) race color citizenship religion disability or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data please consult the Amex GBT Recruitment Privacy Statement.
What if I dont meet every requirement If youre passionate about our mission and believe youd be a phenomenal addition to our team dont worry about checking every box; please apply anyway. You may be exactly the person were looking for!
Required Experience:
IC
About Company
by Amex GBT provides end-to-end corporate travel management services, meetings, and booking solutions. Explore our programs for business travelers.