Digital Operations, Manager
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Job Summary
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
Operations StrategyManagement Level
ManagerJob Description & Summary
At PwC our people in operations consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness. These individuals analyze client needs develop operational strategies and offer guidance and support to help clients streamline processes improve productivity and drive business performance.We are seeking an experienced professional to support client engagements focused on complex operations and planning decisionmaking in highly constrained missioncritical environments. This role helps design and embed decisionsupport capabilities that combine quantitative rigor with operational judgment process understanding and digital enablement.
The Opportunity:
Asa Digital Operations Managerunlock your potential and embrace the chance to drive meaningful outcomesthatllelevate your career. You will leadsmall delivery teams and work directly with client stakeholders to translate complex planning operationaland readiness questions intopractical solutionsleaders can trust and act on. The role emphasizes clarity explainability decision impact and requires comfortworkingacross operationsanalyticstechnology and solutiondelivery. Your role will include butisntlimited to:
- Decision framing: Structure complex operational logistics and planning challenges as decision problems under uncertainty.
- Frame trade-offs across capacity inventory risk service levels timing and operational constraints.
- Apply the right level of analytical rigor based on decision criticality data quality and time constraints.
- Applied modelling: Use quantitative techniques such as supply chain network design and optimization inventory planning under uncertainty (including multi-echelon) capacity/throughput/flow analysis and scenario/probabilistic simulation.
- Validate models through sensitivity analysis back-testing and stress testing.
- Translate analytical outputs into operational recommendations and decision-ready insights.
- Technology & tools: Embed analytics into scalable auditable decision-support solutions.
- Work with technical teams to shape data flows reporting logic solution requirements and system integration points and review/guide analytics code and pipelines.
- Tools may include Python SQL optimization solvers simulation libraries and enterprise/cloud data platforms.
- Team & client leadership: Lead and coach small teams oversee quality resolve delivery issues and engage business and technical stakeholders to align insights and solution design with decision needs while communicating results clearly.
What Youll Bring:
Your skills knowledge and experiences are what set you apart.Hereswhat we look for:
- Degree in operations industrial/systems engineering computer science or a related quantitative field with 5 years of relevant experience.
- Experience applying quantitative analysis and/or digital solutioning to supply chain operations or complex planning problems in defense manufacturing or other asset-intensive industries.
- Demonstrated ability to bridge operational context with analytics to drive actionable outcomes.
- Experience managing small teams and contributing to client-facing engagements.
- Familiarity with enterprise platforms system integration concepts data architecture and digital workflow enablement (considered an asset).
- Military experience is welcomed and encouraged.
- Ability to obtain and maintain required Government of Canada Security Clearance (mandatory condition of employment).
- Strong collaboration and communication skills including simplifying complex concepts for non-technical audiences.
- This role reflects a commitment to growth and delivering distinctive value to clients and stakeholders.
- PwC Canada is committed to cultivating an inclusive hybrid work environment. Exact expectations for your team can be discussed with your interviewer.
The salary range for this position is $112400 - $162400. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach ranges may vary for positions in other locations.
At PwC Canada base salary is determined by your skills experience qualifications and work addition to base salary eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process our Talent Acquisition team will provide details about our comprehensive total rewards package.
Whyyoulllove PwC
Wereinspiring and empowering our people to change the world. Powered by the latest technologyyoullbe a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work and our continuous development environment will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Data Analytics Business Performance Metrics Business Transformation Change Management Coaching and Feedback Communication Creativity Embracing Change Emotional Regulation Empathy Epic Software Epic Systems Inclusion Intellectual Curiosity Learning Agility Logistics Management Management Consulting Manufacturing Operations Management Market Research Operating Effectiveness Review Operational Excellence 23 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
May 19 2026Were committed to providing accommodation throughout the application interview and employment process. If you require accommodation to be at your best please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started so we know you have questions about how and why we use it. At certain points during our recruiting process we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly without seeing identity information such as your name or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills experience and likely success at PwC Canada. While AI supports parts of our recruitment process final hiring decisions always involve human review. For more information about our use and protection of your data please refer to our Privacy Policy ( tenons à répondre à vos besoins tout au long du processus de demande demploi dentrevue et dembauche. Si vous avez besoin de mesures dadaptation pour être parfaitement à laise faites-le-nous savoir à létape de la demande demploi.Lutilisation de lintelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement nous comptons sur lIA pour améliorer votre expérience. Par exemple pendant lexamen du curriculum vitæ ou lélaboration dune liste de recommandations personnalisées un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour lentrevue. LIA nous aide à mieux lutter contre les préjugés car lévaluation des candidats se fait de façon juste et équitable sans que les informations didentification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et dévaluer le lien entre leurs compétences leur expérience et leurs chances de réussir chez PwC Canada. Bien que lIA facilite certaines étapes de notre processus de recrutement les décisions finales dembauche sont toujours prises par des personnes. Pour en savoir plus sur lutilisation et la protection de vos données personnelles consultez notre politique sur la protection des renseignements confidentiels ( Experience:Manager
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
