Accounts Receivable Specialist

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

• Invoice Management: Assign new invoices collect payments and monitor accounts receivable in your designated market using the AR Workflow platform.
• Documentation and Data Entry: Gather and organize all necessary billing information documentation and supporting materials; perform accurate data entry and set up appropriate workflows to ensure efficient processing.
• Customer and Stakeholder Communication: Make outbound calls to adjusters customers and vendors to follow up on payments clarify billing details and resolve inquiries promptly.
• Email and Dispute Resolution: Respond to emails from clients and internal teams; investigate and resolve billing disputes with a focus on maintaining positive relationships and minimizing delays.
• Daily Operations Support: Monitor aging reports identify potential issues early and collaborate with the Collections Supervisor to implement process improvements.
• Compliance and Reporting: Ensure all activities adhere to company policies industry regulations and best practices in accounts receivable management.
• Additional Tasks: Assist with ad-hoc projects such as auditing accounts or supporting month-end close processes to contribute to team success.

• Proven experience in an office administrative coordinator or accounts receivable rolepreferably in the restoration industry (e.g. water fire or mold remediation) but strong AR experience from other sectors (e.g. insurance healthcare or construction) is also highly valued.
• Proficiency with AR software or workflow platforms; familiarity with tools like QuickBooks Sage or similar systems is a plus.
• Excellent communication skills both verbal and written with the ability to handle phone calls emails and negotiations professionally.
• Strong attention to detail and organizational abilities to manage multiple tasks and deadlines effectively.
• Basic understanding of billing cycles invoicing and financial documentation.
• High school diploma or equivalent; associates degree in business finance or a related field preferred.

• A customer-first mindset with a track record of resolving disputes amicably and turning challenges into opportunities for stronger client relationships.
• Analytical problem-solving skills to investigate discrepancies and recommend solutions that enhance efficiency.
• Experience in high-volume environments such as managing portfolios of 100 accounts with a demonstrated ability to reduce aging receivables.
• Familiarity with insurance claims processes or working with adjusters which would allow you to excel in our restoration-focused market.
• Tech-savvy approach including intermediate Excel skills for data analysis and reporting.
• Adaptability and a positive attitude in a collaborative team setting with the initiative to suggest process improvements.
• Bilingual abilities (e.g. English/Spanish) to better serve diverse clients in our growing markets.

• Competitive Compensation
• Growth Potential
• Supportive Culture
• Impactful Work

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.