Vehicle Lien & Title Specialist

Responsible for all aspects of lien processing including perfections releases reporting and follow up. Ensures that all activity is performed in a manner consistent with Broadview policy and statutory requirements.

Essential Job Functions/Responsibilities:

• Act as subject matter expert on lien filing process procedures for both New York State and out of state lien filings

• Participate in new lender training by delivering a presentation on titles and liens particulars

• Maintain the Titles and Liens Fred page and training materials ensuring all materials and information is up to date based on changes in guidelines per each states lien filing particulars

• Provide written feedback and coaching to branch and MSC lenders on titles and liens process as needed

• Show initiative and take action with an appropriate level of independence

• Maintain all processes and training materials for titles and liens function

• Process New York State titles received

• Act as main contact for lien filing vendor to address programming concerns make recommendations for improvements and ensure all documents used by vendor remain up to date.

• Ensure liens are perfected on new vehicle loans funded

• Prepare and send all requests for information/missing title letters to members

• Administer third-party software solution to ensure automated lien filing

• Coordinate with vendor on Out of State lien perfections as necessary

• Process bad address and name change updates as required

• Prepare and issue lien releases as required and per policy

• Create review and process lien reports on a daily weekly and monthly basis identifying and documenting trends and areas for improvement

• Handle all activity requests submitted for titles and liens issues within set timeframe

• Prepare Security Agreement/Loan liner letters when required

• File UCCs within required timeframes and consistent with internal policies

• Prepare and submits periodic monitoring and delinquency reports

• Capacity to work flexible hours as needed.

• Assists Loss Mitigation with duplicate title forms DMV forms and any additional requirements for repossession as needed

• Member support intermediary/liaison for previous leasing company regarding duplicate title lien release and/or Bill of Sale

• Intermediary between auto lenders/bookers for both NYS and out of state DMV; ensures all lien filing documentation is up to date with all states

• Other duties as needed

Minimum Job Qualifications:

• Bachelors degree preferred plus one-year financial services experience and/or training or equivalent combination of education and experience. One year consumer lending experience preferred

• Very high proficiency in Microsoft Excel and Word including the ability to create and manipulate Excel documents

• Proficiency in typing filing grammar spelling and punctuation or equivalent combination of education and experience