Enterprise Sales Engineer
Redwood City, CA - USA
Department:
Job Summary
Build a safer world with us one incident at a time.
is the category creator and leader in Agentic Physical Security. Powered by Ambient Pulsar the first reasoning Vision-Language Model purpose-built for physical security our platform seamlessly integrates with existing security cameras and physical access control systems to unify monitoring access control threat assessment response and investigations through an always-on reasoning layer that augments security operators with superhuman capabilities. The results: 95% fewer false alarms investigations 20x faster and 10x faster response.
The momentum speaks for itself: we doubled new ARR in FY26 we process 200M video hours per day and have delivered results for world-class customers including Cisco ServiceNow SentinelOne TikTok Bayer and MoMA. That kind of momentum creates an environment where great people thrive and it shows: we recently ranked #71 out of 500 on the Forbes best startup employers list.
Founded in 2017 and backed by Andreessen Horowitz Y Combinator and Allegion Ventures is on a fast-paced journey to fulfill our mission: prevent every security incident possible.
Ready to learn more Connect with us on LinkedIn and YouTube
About the role:
Were looking for a high-performing Enterprise Sales Engineer who is excited to help win strategic accounts and bring value to life for customers. You are a driven curious and customer-focused professional who enjoys translating technical capabilities into real business this pre-sales role youll partner closely with Sales to deliver compelling product demos support customer evaluations and pilots and help prospects envision how can improve security operations and reduce risk across their environments.
This role is ideal for someone with a strong technical foundation and experience supporting complex technology sales. Youll primarily support select in-region Enterprise accounts while also partnering on channel-driven opportunities and high-value Commercial accounts as needed. Youll play a key role in helping the field organization scale by bringing technical credibility strong customer engagement and a consultative approach across a range of selling motions.
What youll do:
Partner with Regional Sales Managers to support complex sales cycles across select in-region Enterprise accounts as well as channel sales and high-value Commercial opportunities
Deliver compelling product demos and presentations to both technical and non-technical audiences across Enterprise channel and Commercial customer segments
Support and lead technical evaluations pilots proof of concepts and proof of value engagements with customers and partners
Help customers and partners understand the technical and business value of by connecting platform capabilities to their security priorities and operational goals
Build trusted relationships with customer stakeholders channel partners and internal teams by providing technical guidance answering questions and recommending thoughtful solutions
Collaborate cross-functionally with Product Customer Success Channel and Engineering to share customer feedback represent field needs and help improve the product and customer experience
Contribute to proposals technical validation plans partner enablement and account strategy in partnership with Sales
Support partner-facing technical conversations and help enable channel partners to effectively position and represent
Bring a consultative mindset to solving customer problems and helping move opportunities forward with strong preparation and execution across Enterprise channel and Commercial motions
What youll bring:
23 years of experience in a Sales Engineering Solutions Engineering or similar customer-facing technical pre-sales role
Experience supporting technology sales in Enterprise channel and/or Commercial environments ideally in SaaS and/or innovative hardware-enabled solutions
Demonstrated success partnering with Sales on technical evaluations and multi-stakeholder customer engagements
Strong presentation and communication skills with the ability to explain technical concepts clearly to a variety of audiences including direct customers and partners
Solid understanding of L2 switching including VLANs limitations of L2 vs. L3 and physical vs. logical network isolation
Working knowledge of Linux networking basics such as assigning IP/mask/gateway to NICs and configuring redundancy/failover concepts
Familiarity with cloud environments such as AWS Azure or GCP
Strong cross-functional collaboration skills and a customer-first mindset
Ability to operate effectively across multiple routes to market including direct sales channel-led opportunities and Commercial accounts
Bachelors degree in Computer Science Engineering or a related field or equivalent practical experience
Highly motivated resourceful and eager to learn in a fast-paced environment
Bonus points
Familiarity with security cameras video management systems or physical access control systems (PACS)
Experience with business value selling proof-of-value frameworks or security-related technology environments
Exposure to Fortune 1000 or large distributed enterprise customer environments
Experience supporting or enabling channel partners in a pre-sales capacity
Why join us:
Were creating an entirely new category within the $120B physical security industry and were looking for team members who are passionate about our mission to help prevent every security incident possible
We partner with an incredible roster of Fortune 500 customers including Adobe TikTok Gap and SentinelOne
Regular full-time employees receive stock options with the opportunity to share in the success of the company
Comprehensive health and welfare benefits including Medical Dental Vision Life EAP Legal Services and a 401(k) plan
Flexible time off to rest and recharge including Winter Break between Christmas and New Years for most roles depending on customer demand
The latest tech and awesome swag delivered to your door
A full range of opportunities to connect with your teammates
We love to hike are foodies and love music! Check out our most recent Ambient Spotify Playlist
#Hybrid
is proud to be an Equal Opportunity Employer. Ambient does not unlawfully discriminate on the basis of race color religion sex (including pregnancy childbirth breastfeeding or related medical conditions) gender identity gender expression national origin ancestry citizenship age physical or mental disability legally protected medical condition family care status military or veteran status marital status registered domestic partner status sexual orientation genetic information or any other basis protected by local state or federal laws. Ambient is an E-Verify participant.
Required Experience:
IC
About Company
Ambient.ai is transforming physical security with computer vision intelligence, empowering security teams with automated threat detection and visual verification.