Front Desk Associate
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Greet residents and guests promptly with a professional and welcoming demeanor
Manage building access visitor logs and resident notifications
Answer and direct incoming calls in a clear and courteous manner
Accept and log packages deliveries and service requests accurately
Maintain a clean organized and controlled front desk area
Monitor lobby activity and report any concerns or incidents appropriately
Follow property-specific procedures and Stratton service standards at all times
Coordinate with property management and on-site staff as needed
Qualifications
Prior front desk concierge hospitality or customer service experience preferred
Strong communication and interpersonal skills
Professional appearance and demeanor
Reliable punctual and detail-oriented
Comfortable using computers phones and basic systems
Ability to remain composed and attentive throughout the shift
Schedule
Flexible scheduling based on property needs
Day evening and overnight shifts available
Full-time and part-time positions offered
Compensation
Competitive hourly pay based on experience and schedule
Opportunities for growth into lead or full-time site roles
Work Environment
Indoor customer-facing role within a residential community
Requires standing walking and maintaining an active lobby presence
Required Skills:
Customer service and hospitality excellence Front desk operations and concierge services Professional verbal and written communication Guest relations and problem resolution Time management and multitasking Attention to detail and accuracy Professional phone etiquette Package management and logging Confidentiality and discretion Calm decision-making under pressure
Required Education:
High school diploma or equivalent requiredAdditional coursework or training in hospitality or customer service preferred
About Company
Stratton Amenities: The leading Concierge Service Company. Providing immaculate Residential and Corporate Concierge Services 1-866-489-9919
