Front Desk Receptionist and Legal Assistant
Van Nuys, CA - USA
Job Summary
About the Firm
We are recruiting a Receptionist and legal assistant for our client is a fast-paced personal injury law firm focused on delivering excellent client service and strong case results. We value professionalism organization and creating a welcoming experience for every client who walks through our doors.
Position Overview
The Front Desk Receptionist is the first point of contact for our clients. This role combines front office responsibilities with light support for our pre-litigation team. The ideal candidate is organized friendly and able to handle both client interaction and administrative tasks with ease.
Key Responsibilities
- Answer and direct incoming phone calls in a professional and timely manner
- Greet clients warmly and create a welcoming environment
- Offer clients water coffee or refreshments upon arrival
- Sort incoming mail and scan documents into the system
- Maintain a clean organized front desk and reception area
- Assist with pre-litigation administrative tasks including:
- Ordering medical records
- Preparing and sending client contracts
- Supporting basic case-related requests
- Ordering medical records
- Perform general administrative duties such as filing and data entry
- Maintain confidentiality of all client and case information
Qualifications
- Previous receptionist or administrative experience preferred
- Strong communication and customer service skills
- Highly organized with attention to detail
- Ability to multitask in a fast-paced environment
- Comfortable handling phones scanning and basic office systems
- Professional reliable and team-oriented
- Experience in a personal injury or legal office
- Familiarity with medical records or legal documentation
- Bilingual (Spanish is a plus)
What Were Looking For
Someone who is:
- Friendly and welcoming (clients may be going through stressful situations)
- Proactive and willing to help beyond the front desk
- Detail-oriented when handling documents and requests
- Calm and professional under pressure
- Biligual Spanish speaking
Equal Opportunity Employer (EOC)
We are an Equal Opportunity Employer and make employment decisions without regard to race color religion sex national origin age disability veteran status or any other protected status under applicable law.
Benefits
Required Skills:
One to two years of experience working as a receptionist or legal assistant in a law firm.