IMPORTANT: MUST HAVE experience working in professional education & training and/or Higher or Tertiary Education.
Flexible to work AU and UK shift - 4 PM to 1 AM Philippine time Monday to Friday (occasionally):To ensure seamless support for our teams across Australia and the UK this role occasionally requires flexible time-shifted working hours to accommodate working during UK business hours throughout the year.
Experience in STEM programs is a great plus.
Scope of role:
Support the preparation planningdeliveryand reporting of programs according to the delivery schedule / calendar
Work with Program Manager/Director to liaise with key external stakeholders (including university and industry partners) to support program delivery including student recruitment programlogisticsand technical support and reporting
Provide support on technical configuration and testing requirements
Support and execute on the administrative requirements of program delivery (for example but not limited to community management participant support through multiple channels managing workflows and documentsfacilitatingworkshops)
Program monitoringevaluationand reporting
The key responsibilities of the Programs Support Officer are:
Coordination and maintenance of project delivery of assigned Programs and allocation of work across all delivery requirements for each program delivered by the Team.
Manage andmaintainduties in the Programs Calendar and Asana project lists across all programs and ensure all tasks and projects are on track and delivered as per the schedule.
Liaising with Universities and coordinating all requirementspost-salefrom student recruitmentsupportand program reporting withallocatedstakeholders (ieCareers team)
Lead Mentor recruitment and engagement for Micro Projects.
Collaborating with relevant staff and ensuring configuration and UAT is completed for all programs.
Liaising with the Projects team to ensure all Clients/Projects engaged confirmed and ready for program launches
Lead and manage all venues and facilitation requirements in place for program launches
Program Coordination including program support interventions techrequirementsand successful execution for Programs to a high standard.
Engagement and bug reporting with the tech team along with continuous product improvement feedback.
Report weekly to Programs team updates and status flagging key issues re resource needs.
Continuous improvement of program delivery / efficiency and scale
Continuous Improvement & Other Projects 20%
Work collaboratively with Programs Design CS and Tech Team to ensure quality delivery of experience andoverseescontinual program learning and process improvementsare implementedat business scale.
Involvement in Customer Success projects asrequired. Ie Job Smart
A Sys-Admin Power user managing technical requirements andtraining ofothers (internally and externally).
Minimum 1 year of professional experience working with students and/or early career graduates gained from backgrounds in roles such as Graduate Recruitment L&D tertiary careers Work Integrated Learning or Student Experience.
High energy and entrepreneurial drive
An ability to learn and adapt quickly; quickly get a firm grasp of our customersbusinessand processes
Creativityoptimismand flexibility in the face of project changes and challenges #startuplife
Relevant tertiary qualifications
A secondary background and experience in fields such as customer success product management community management management consulting innovation marketing & communications would be valuable
Experience in STEM programs is a great plus.
MUST HAVE experience working in professional education & training and/or Higher or Tertiary Education.
Benefits
1. Monthly Salary: PHP 35000
2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation
10 days annual leave credits
5 days of sick leave
5. HMO offered after 6-month probation
6. 13th Month Pay after 30 days
7. Annual Salary Review
8. Laptop provided after 30 days
9. Permanent work-from-home role. You will have to use your own internet.
10. SHIFT TIMES: 7AM to 4PM Philippine time Monday to Friday
Flexible to work AU and UK shift - 4 PM to 1 AM Philippine time Monday to Friday (occasionally):To ensure seamless support for our teams across Australia and the UK this role occasionally requires flexible time-shifted working hours to accommodate working during UK business hours throughout the year.
Required Skills:
Minimum 1 year of professional experience working with students and/or early career graduates gained from backgrounds in roles such as Graduate Recruitment L&D tertiary careers Work Integrated Learning or Student Experience. High energy and entrepreneurial drive An ability to learn and adapt quickly; quickly get a firm grasp of our customers business and processes Excellent presentation communication teamwork and interpersonal skills Creativity optimism and flexibility in the face of project changes and challenges #startuplife Relevant tertiary qualifications A secondary background and experience in fields such as customer success product management community management management consulting innovation marketing & communications would be valuable MUST HAVE experience working in professional education & training and/or Higher or Tertiary Education. Flexible to work AU and UK shift (occasionally): To ensure seamless support for our teams across Australia and the UK this role occasionally requires flexible time-shifted working hours to accommodate working during UK business hours throughout the year. Experience in STEM programs is a great plus.
This is a remote position. Philippine-based Filipino applicants. IMPORTANT: MUST HAVE experience working in professional education & training and/or Higher or Tertiary Education. Flexible to work AU and UK shift - 4 PM to 1 AM Philippine time Monday to Friday (occasionally): To ensure se...
This is a remote position.
Philippine-based Filipino applicants.
IMPORTANT: MUST HAVE experience working in professional education & training and/or Higher or Tertiary Education.
Flexible to work AU and UK shift - 4 PM to 1 AM Philippine time Monday to Friday (occasionally):To ensure seamless support for our teams across Australia and the UK this role occasionally requires flexible time-shifted working hours to accommodate working during UK business hours throughout the year.
Experience in STEM programs is a great plus.
Scope of role:
Support the preparation planningdeliveryand reporting of programs according to the delivery schedule / calendar
Work with Program Manager/Director to liaise with key external stakeholders (including university and industry partners) to support program delivery including student recruitment programlogisticsand technical support and reporting
Provide support on technical configuration and testing requirements
Support and execute on the administrative requirements of program delivery (for example but not limited to community management participant support through multiple channels managing workflows and documentsfacilitatingworkshops)
Program monitoringevaluationand reporting
The key responsibilities of the Programs Support Officer are:
Coordination and maintenance of project delivery of assigned Programs and allocation of work across all delivery requirements for each program delivered by the Team.
Manage andmaintainduties in the Programs Calendar and Asana project lists across all programs and ensure all tasks and projects are on track and delivered as per the schedule.
Liaising with Universities and coordinating all requirementspost-salefrom student recruitmentsupportand program reporting withallocatedstakeholders (ieCareers team)
Lead Mentor recruitment and engagement for Micro Projects.
Collaborating with relevant staff and ensuring configuration and UAT is completed for all programs.
Liaising with the Projects team to ensure all Clients/Projects engaged confirmed and ready for program launches
Lead and manage all venues and facilitation requirements in place for program launches
Program Coordination including program support interventions techrequirementsand successful execution for Programs to a high standard.
Engagement and bug reporting with the tech team along with continuous product improvement feedback.
Report weekly to Programs team updates and status flagging key issues re resource needs.
Continuous improvement of program delivery / efficiency and scale
Continuous Improvement & Other Projects 20%
Work collaboratively with Programs Design CS and Tech Team to ensure quality delivery of experience andoverseescontinual program learning and process improvementsare implementedat business scale.
Involvement in Customer Success projects asrequired. Ie Job Smart
A Sys-Admin Power user managing technical requirements andtraining ofothers (internally and externally).
Minimum 1 year of professional experience working with students and/or early career graduates gained from backgrounds in roles such as Graduate Recruitment L&D tertiary careers Work Integrated Learning or Student Experience.
High energy and entrepreneurial drive
An ability to learn and adapt quickly; quickly get a firm grasp of our customersbusinessand processes
Creativityoptimismand flexibility in the face of project changes and challenges #startuplife
Relevant tertiary qualifications
A secondary background and experience in fields such as customer success product management community management management consulting innovation marketing & communications would be valuable
Experience in STEM programs is a great plus.
MUST HAVE experience working in professional education & training and/or Higher or Tertiary Education.
Benefits
1. Monthly Salary: PHP 35000
2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation
10 days annual leave credits
5 days of sick leave
5. HMO offered after 6-month probation
6. 13th Month Pay after 30 days
7. Annual Salary Review
8. Laptop provided after 30 days
9. Permanent work-from-home role. You will have to use your own internet.
10. SHIFT TIMES: 7AM to 4PM Philippine time Monday to Friday
Flexible to work AU and UK shift - 4 PM to 1 AM Philippine time Monday to Friday (occasionally):To ensure seamless support for our teams across Australia and the UK this role occasionally requires flexible time-shifted working hours to accommodate working during UK business hours throughout the year.
Required Skills:
Minimum 1 year of professional experience working with students and/or early career graduates gained from backgrounds in roles such as Graduate Recruitment L&D tertiary careers Work Integrated Learning or Student Experience. High energy and entrepreneurial drive An ability to learn and adapt quickly; quickly get a firm grasp of our customers business and processes Excellent presentation communication teamwork and interpersonal skills Creativity optimism and flexibility in the face of project changes and challenges #startuplife Relevant tertiary qualifications A secondary background and experience in fields such as customer success product management community management management consulting innovation marketing & communications would be valuable MUST HAVE experience working in professional education & training and/or Higher or Tertiary Education. Flexible to work AU and UK shift (occasionally): To ensure seamless support for our teams across Australia and the UK this role occasionally requires flexible time-shifted working hours to accommodate working during UK business hours throughout the year. Experience in STEM programs is a great plus.
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