Were looking for an entry level IT Support Technician with excellent English communication whos ready to start or grow their career in IT. Youll provide first level technical support and work closely with international teams in a fast paced tech driven environment.
Requirements
What Youll Do
Provide first level IT support for hardware software and network issues
Help users with password resets software installs and updates
Set up and support laptops desktops printers and mobile devices
Support users in person and remotely (chat email remote tools)
Track IT equipment software and licenses
Document support tickets and solutions
Escalate complex issues when needed
Follow IT security and data protection policies
Requirements
Technical Skills
Windows 10 and 11 and basic macOS support
Microsoft 365 (Outlook Teams OneDrive SharePoint)
Basic networking (IP DNS DHCP)
Active Directory basics (users and password resets)
Remote tools (TeamViewer AnyDesk RDP)
Ticketing systems like Zendesk or Freshdesk
Support for printers and peripherals
Requirements
1 to 2 years of IT support or help desk experience
Technical degree certification or equivalent experience
Strong communication and problem solving skills
Customer focused and team oriented
English fluency is required
Benefits
Competitive Salary Packages
Paid Sick Days
Continuous Training and Growth
Performance based Incentives
Private Health Insurance
Christmas Bonus
Supportive culture that values employee well being
Passion meets purpose and every day feels like a win.
Required Skills:
Exceptional written communication skills Ability to translate technical concepts into clear concise content Strong organizational and research abilities Experience maintaining IT documentation or knowledge base systems Familiarity with ITIL IT service operations and ticketing workflows Technical Skills Required Proficiency with Microsoft 365 and documentation tools Experience with ITSM systems (ConnectWise Jira Service Management Zendesk etc.) Basic understanding of IT support processes (OS networks applications) Experience with IT Glue Confluence or HaloITSM is preferred Education & Certifications High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus Benefits Competitive Salary Packages Paid Sick Days Continuous Training and Growth Performance-Based Incentives Private Health Insurance Christmas Bonus Supportive culture that values employee well-being
Required Education:
High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus
English required (native or bilingual) Were looking for an entry level IT Support Technician with excellent English communication whos ready to start or grow their career in IT. Youll provide first level technical support and work closely with international teams in a fast paced tech driven environm...
English required (native or bilingual)
Were looking for an entry level IT Support Technician with excellent English communication whos ready to start or grow their career in IT. Youll provide first level technical support and work closely with international teams in a fast paced tech driven environment.
Requirements
What Youll Do
Provide first level IT support for hardware software and network issues
Help users with password resets software installs and updates
Set up and support laptops desktops printers and mobile devices
Support users in person and remotely (chat email remote tools)
Track IT equipment software and licenses
Document support tickets and solutions
Escalate complex issues when needed
Follow IT security and data protection policies
Requirements
Technical Skills
Windows 10 and 11 and basic macOS support
Microsoft 365 (Outlook Teams OneDrive SharePoint)
Basic networking (IP DNS DHCP)
Active Directory basics (users and password resets)
Remote tools (TeamViewer AnyDesk RDP)
Ticketing systems like Zendesk or Freshdesk
Support for printers and peripherals
Requirements
1 to 2 years of IT support or help desk experience
Technical degree certification or equivalent experience
Strong communication and problem solving skills
Customer focused and team oriented
English fluency is required
Benefits
Competitive Salary Packages
Paid Sick Days
Continuous Training and Growth
Performance based Incentives
Private Health Insurance
Christmas Bonus
Supportive culture that values employee well being
Passion meets purpose and every day feels like a win.
Required Skills:
Exceptional written communication skills Ability to translate technical concepts into clear concise content Strong organizational and research abilities Experience maintaining IT documentation or knowledge base systems Familiarity with ITIL IT service operations and ticketing workflows Technical Skills Required Proficiency with Microsoft 365 and documentation tools Experience with ITSM systems (ConnectWise Jira Service Management Zendesk etc.) Basic understanding of IT support processes (OS networks applications) Experience with IT Glue Confluence or HaloITSM is preferred Education & Certifications High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus Benefits Competitive Salary Packages Paid Sick Days Continuous Training and Growth Performance-Based Incentives Private Health Insurance Christmas Bonus Supportive culture that values employee well-being
Required Education:
High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus
Job Location:
Monthly Salary:
Experience Required:
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