IT Administrative Support Associate
Job Location:
Santo Domingo Este - Dominican Republic
Monthly Salary:
Experience Required:
Posted on:
Vacancies:
Job Summary
ON SITE - CORAL MALL SDE- IT EXPERIENCE IS A MUST
The ideal candidate is detail oriented professional capable of handling confidential information and comfortable working in a fast paced technology and security focused environment.
Requirements
Executive & Administrative Support
Qualifications
Required
Preferred
Technical Skills
Soft Skills
Benefits
Passion meets purpose and every day feels like a win.
Required Skills:
Exceptional written communication skills Ability to translate technical concepts into clear concise content Strong organizational and research abilities Experience maintaining IT documentation or knowledge base systems Familiarity with ITIL IT service operations and ticketing workflows Technical Skills Required Proficiency with Microsoft 365 and documentation tools Experience with ITSM systems (ConnectWise Jira Service Management Zendesk etc.) Basic understanding of IT support processes (OS networks applications) Experience with IT Glue Confluence or HaloITSM is preferred Education & Certifications High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus Benefits Competitive Salary Packages Paid Sick Days Continuous Training and Growth Performance-Based Incentives Private Health Insurance Christmas Bonus Supportive culture that values employee well-being
Required Education:
High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus
