Lifestyle Manager

Kendrick Recruitment

Job Location:

Johannesburg - South Africa

Monthly Salary: R 17500 - 25000

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Lifestyle Manager - Luxury Lifestyle Management Company - Johannesburg

Kendrick Recruitment is currently seeking a polished and service-driven Lifestyle Manager to join a prestigious luxury lifestyle management company based in Johannesburg. This is an exciting opportunity for a highly organised client-focused individual with a passion for delivering exceptional service to high-net-worth members.

Salary: R17 500 R25 000 (Dependent on Experience) Commission

Job Overview:

The Lifestyle Manager will provide high-level administrative and lifestyle support to senior management and the wider Lifestyle team while also acting as a key point of contact for members. The role requires strong organisational ability excellent communication skills and the ability to deliver seamless service in a fast-paced luxury environment.

Key Responsibilities:

Member Service & Lifestyle Support

Manage member requests via email telephone and CRM systems in line with agreed service level agreements

Deliver a high standard of personalised lifestyle management to members

Act as the first point of contact for the Johannesburg office ensuring all interactions reflect brand standards

Support members with requests from initiation through to successful completion

Assist in maintaining excellent service delivery and member satisfaction

Administrative & Operational Support

Provide administrative support to Senior Management and Lifestyle Managers

Extract and analyse data from CRM systems to support reporting and operational requirements

Ensure accuracy and upkeep of databases contacts and member information

Maintain compliance with internal procedures and data protection standards including PCI DSS requirements

Content Research & Communication

Support the Brand Relations Manager with research and preparation of newsletters and media summaries

Assist in maintaining up-to-date events listings and supplier/contact databases

Contribute to internal communications and operational updates

Events & Brand Representation

Attend and support company events when required

Assist with event execution and engage with attendees as a brand ambassador

Represent the company in a professional and polished manner at all times

General Responsibilities

Work collaboratively within a team while also managing tasks independently

Ensure high attention to detail across all areas of responsibility

Handle confidential information with discretion and professionalism

Maintain a calm and courteous approach under pressure

Experience Required:

Background in customer service guest relations personal assistance lifestyle management or similar

Experience working with executives senior executives or VIP clients advantageous

Exposure to luxury travel hospitality or service environments preferred

Strong understanding of high-end client expectations and service delivery standards

Requirements:

Excellent written and verbal communication skills in English (additional languages advantageous)

Strong organisational and time-management abilities

Ability to prioritise multitask and meet deadlines under pressure

Confident proactive and solution-oriented mindset

Strong IT and CRM system skills (including Microsoft Office and similar platforms)

Excellent telephone manner and interpersonal skills

Ability to work independently and take initiative

High level of professionalism and polished presentation

Reliable with excellent timekeeping

Ability to remain calm and effective in high-pressure situations

This is an excellent opportunity for an ambitious individual looking to build a career within the luxury lifestyle sector working closely with high-net-worth clients in a fast-paced and rewarding environment.

Required Skills:

experience

Lifestyle Manager - Luxury Lifestyle Management Company - JohannesburgKendrick Recruitment is currently seeking a polished and service-driven Lifestyle Manager to join a prestigious luxury lifestyle management company based in Johannesburg. This is an exciting opportunity for a highly organised clie...