Mortgage Fulfillment Specialist HUB

About the Opportunity

Our client a well-established and high-performing mortgage brokerage has engaged The HR Pro to hire a Mortgage Fulfillment Specialist to join their growing team.

While the client is confidential at this stage they are known for their strong culture collaborative environment and high-volume deal flow. This role works closely with the Underwriting HUB taking approved files and managing them through to completion.

This is a critical role in the process - ensuring deals move smoothly from approval to funding through strong organization follow-up and attention to detail.

What Youll Be Doing

• Taking files from underwriting approval through to funding
  
• Reviewing client documents (paystubs tax returns bank statements down payment verification)
  
• Ordering appraisals and coordinating required third-party items
  
• Following up with clients lenders brokers and lawyers to keep deals on track
  
• Updating and maintaining accurate client files and documentation
  
• Supporting brokers and the underwriting team with file completion
  
• Assisting with general administrative and coordination tasks as needed
  

What This Role Looks Like

• This is a detail-heavy role where accuracy matters - small mistakes can impact deals
  
• Youll be managing multiple files at different stages requiring strong organization and follow-up
  
• Youll be working with a variety of people (clients brokers lenders lawyers) - professionalism and communication are key
  
• This is a fully in-office role in Toronto
  
• The pace can be busy - staying organized and proactive is important
  

Requirements

• Strong administrative and coordination experience ideally in a financial services mortgage banking or real estate environment
  
• High level of attention to detail - comfortable reviewing and verifying client documentation including income assets and down payment sources to ensure files are complete and submission ready
  
• Strong organizational skills with the ability to manage multiple files at different stages simultaneously
  
• Ability to follow structured processes while also knowing when to escalate or ask questions
  
• Strong written and verbal communication skills (English required)
  
• Proficient with common tools such as Gmail Word spreadsheets and CRM systems
  
• Customer-service oriented with a professional and responsive approach
  
• Experience in the mortgage or financial industry is an asset but not required full training will be provided.
  

Benefits

Why This Opportunity

• Join an award-winning mortgage brokerage with a strong industry reputation
  
• Be part of a structured team environment working alongside underwriting and broker teams
  
• Gain hands-on experience across the full mortgage process from approval to funding
  
• Exposure to a high volume of files and real-world deal flow
  
• Opportunity to build a long-term career in the mortgage industry
  
• Collaborative team-first environment with ongoing learning