Business Development Manager West Coast
Job Summary
The Business Development Manager West Coast is responsible for driving commercial growth through strong relationship development within hospital systems healthcare providers and clinical environments. This role is highly field-based and relationship-driven focused on opening doors building trust with key stakeholders and expanding PreciPoints presence across the West Coast. The ideal candidate brings strong experience working within hospital or clinical environments and has the ability to learn and effectively communicate technical solutions in digital pathology and medical imaging
Requirements
Business Development & Sales
Actively generate new business leads through conferences tradeshows vendor events customer visits and regional outreach
Manage the full sales cycle from lead qualification through contract negotiation and closing
Establish and expand business development contacts across assigned territories
Build and maintain strong relationships with key accounts and strategic customers
Achieve defined sales targets and revenue growth objectives
Represent PreciPoint professionally at industry events and customer engagements
Key Account Management & Customer Engagement
Serve as the primary point of contact for assigned key accounts and strategic customers
Build maintain and strengthen long-term customer relationships
Ensure high-quality and timely communication with new and existing customers
Act as first-line support for commercial inquiries and basic technical questions
Coordinate internally on customer-related matters including trials service quality warranty and repair topics
Marketing & Market Positioning
Contribute to the development and execution of regional business development and marketing strategies
Position PreciPoints digital pathology and microscopy solutions within the Biopharmaceutical MedTech Healthcare and Research markets
Support the creation of marketing and sales materials including:
o Website and social media content
o Brochures and sales collateral
o Press releases and conference-related communications
Participate in conferences and industry events as a speaker or exhibitor when appropriate
Strategic Collaboration & Market Intelligence
Plan and execute strategic collaborations in coordination with the Director of Business Development and Chief Executive Officer
Monitor market trends competitive activity and evolving customer needs
Provide structured market feedback insights and recommendations to leadership
Support global market sensing development initiatives and strategic planning efforts
Internal Coordination & Operational Support
Collaborate with internal line functions including finance logistics marketing service and warehouse teams
Support quality consistency and follow-through across sales service and repair-related processes
Assist with operational execution related to sales activities and customer satisfaction
Execute ad-hoc projects and tasks assigned by senior management
Experience selling into hospital or clinical environments
Exposure to medical devices healthcare technology or clinical solutions
Familiarity with diagnostic workflows or imaging solutions (preferred but not required)
Existing network within hospital systems healthcare organizations or clinical settings
Demonstrated ability to quickly learn and communicate technical products
Required Skills:
Essential Duties and Responsibilities Infrastructure & Platform Operations Design deploy and maintain cloud hybrid and on-premise infrastructure using Infrastructure-as-Code tools such as Terraform and Ansible Own infrastructure scalability reliability performance and availability across customer deployments Automate provisioning configuration and lifecycle management of infrastructure environments Support infrastructure planning for new customer deployments and product growth WebRTC & Streaming Infrastructure Operate optimize and troubleshoot WebRTC-based real-time streaming systems Ensure low latency high availability and stable connections across diverse hospital and enterprise networks Configure and maintain STUN/TURN servers and streaming-related services Diagnose and resolve real-world connectivity issues in clinical environments Networking & Security Design and manage complex networking architectures including firewalls VPNs NAT secure tunneling and routing Ensure secure data transmission in alignment with healthcare security standards Support customer IT and security teams during network validation audits and security reviews System Administration Administer harden and maintain Linux-based systems Configure and manage NGINX for reverse proxying load balancing and secure access Ensure high system uptime proactive monitoring and rapid incident response Containerization & Deployment Build deploy and maintain Docker-based services and environments Ensure reproducible scalable and maintainable infrastructure architectures Support containerized workloads in cloud and on-premise environments Identity & Access Management Configure and maintain identity and access management solutions including SSO SAML OAuth2 and role-based access control Integrate systems with hospital identity providers and enterprise authentication platforms Observability Reliability & Incident Response Build and maintain monitoring logging and metrics pipelines Proactively detect performance bottlenecks failures and degradation Lead or support incident response root cause analysis and continuous improvement initiatives Data Integrity & Recovery Design implement and validate backup restore and disaster recovery strategies Ensure integrity availability and recoverability of sensitive medical and operational data Customer Integration & Support Lead technical onboarding and infrastructure integration for new customers Provide first- and second-level support for infrastructure-related issues Act as a technical liaison between internal teams customers and external partners Minimum Qualifications (Knowledge Skills and Abilities) Strong hands-on experience with WebRTC and real-time streaming infrastructure Advanced experience with Infrastructure-as-Code tools such as Terraform and Ansible Deep proficiency in Linux system administration Solid experience with Docker and containerized environments Strong understanding of networking fundamentals including TCP/UDP NAT VPNs and firewalls Experience operating STUN/TURN servers Hands-on experience with identity and access management technologies (SSO SAML OAuth2) Experience managing databases in production environments Proven ability to operate and support mission-critical systems Preferred Qualifications Experience in MedTech HealthTech or other regulated environments Familiarity with healthcare and data protection frameworks such as HIPAA and GDPR Experience supporting on-premise hospital IT environments Exposure to Kubernetes or container orchestration platforms Experience working with high-availability or real-time systems Professional & Personal Requirements Excellent written and verbal communication skills Strong documentation practices Ability to explain complex technical concepts to non-technical stakeholders Comfortable working independently in a remote international team environment Strong problem-solving skills and ownership mindset Fluency in English (written and spoken)
Required Education:
Bachelors Degree in Computer ScienceBachelors Degree in EngineeringBachelors or equivalent experience