Marketing Manager Hilton Cleveland Downtown

Hilton Cleveland Downtown the largest hotel in the city with 600 guest rooms and four distinct dining outletsincluding a coffee shop two restaurants and a rooftop baris expanding its team and seeking a Marketing Manager.

In this role the Marketing Manager will partner closely with the Director of Marketing to help shape and execute the propertys marketing strategy for some of Clevelands most visible hospitality experiences. This position is ideal for a creative collaborative marketing professional with a passion for travel hospitality and food & beverage marketing.

The ideal candidate takes pride in promoting Cleveland as a vibrant destination and brings fresh ideas to drive engagement visibility and guest experiences across multiple outlets within the property.

The hourly range for this role is $31.25-$33.65 per/hour and is based on experience. This is an on-property role.

What will I be doing

As the Marketing Manager at Hilton Cleveland Downtown you will play a key role in implementing strategic revenuedriving marketing initiatives that elevate our brand enhance guest experiences and support overall hotel profitability.

The ideal candidate brings fresh ideas to the table has a keen eye for design and instinctively spots emerging trends. If youre an efficient personable and passionate marketer who embodies the spirit of hospitality this is an opportunity to make a meaningful impact alongside a team of hospitality connoisseurs.

Specifically you would be responsible for performing the following tasks to the highest standards:

• Content Development: design marketing collateral including but not limited to: food & beverage promotional materials restaurant menus wedding & catering menus sales material on-property displays ad creative across various mediums and social media graphics

• Social Media: own social media for the hotel and all dining outlets including but not limited to: developing a comprehensive social strategy content creation curating UGC calendar development & implementation community management trend monitoring and managing paid social campaigns

• Influencer Management & Public Relations: oversee blogger and influencer partnerships including but not limited to: sourcing talent managing inquiries preparing agreements coordinating stay logistics as well as building and maintaining strong local media relationships and supporting both proactive and reactive PR efforts

• Brand & Reputation Management: maintain online brand presence by creating auditing and updating owned website content Google profiles third party restaurant sites and OTA pages monitoring and responding to all comments messages and feedback posted on social media and travel sites daily

• Food & Beverage Marketing: support marketing efforts for all on-property dining venues by offering fresh inspired ideas to drive local and transient revenue increase brand awareness and promote creative activations

• Asset Creation & Management: plan and execute photo and video shoots with a high level of detail organize and manage multiple libraries of assets

• Internal & External Partnerships: support the Director of Marketing in establishing and executing the propertys marketing strategy work collaboratively to identify partnership activation & sponsorship opportunities liaise and build positive relationships with internal and external partners including but not limited to: on-property hotel team members internal corporate partners vendors agency partners local media

• Reporting & Recommendations: Track analyze and report on marketing performance making recommendations to adjust strategy as needed assist with developing and executing creative campaigns geared towards driving transient room and F&B revenue

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EOE/AA/Disabled/Veterans

What are we looking for

Minimum Skills & Qualifications:

• 3 years of relevant experience with hospitality/hotel/restaurant/travel/tourism specific experience highly preferred
• Excellent communication skills including writing listening and speaking (English) sufficient to both produce high quality material and communicate effectively with internal teams and external partners
• Extensive knowledge of marketing communication mediums including but not limited to traditional digital and social channels
• Ability to manage multiple projects across different departments simultaneously to achieve deadlines
• Strong attention to detail

Software/Program Skills/Knowledge:

• Expert-level proficiency in Canva (required)

• Ability to navigate CMS platforms (preferred)

• Microsoft Office (Word PowerPoint Excel & Outlook)

• Social platforms and project-based systems such as Trello

The BenefitsHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it throughDailyPay

• Medical Insurance Coverage for you and your family

• Mental health resources including Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel program: 100 nights of discounted travel

• Parental leave to support new parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Educationincluding:college degrees and professional certifications*

• 401K plan and company match to help save for your retirement

• Hilton Shares: Our employee stock purchase program (ESPP) - you canpurchaseHilton shares at a 15 percent discount

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.