Head Of Technology
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Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Head of Technology
Lead the technology that puts a clinically-safe AI health assistant in the hands of 1 million
Nigerians and the provider intelligence layer that makes frontline care safer. This is a hybrid
role.
The Mission
68% of Nigerians get their first point of care from an informal provider who has no clinical tools. AISHA
Technologies is changing that not by replacing the system but by upgrading it.
We are building the primary healthcare infrastructure layer for Africa: a WhatsApp-native AI triage system
for patients (AISHA Chat) a clinical decision-support and business management tool for pharmacists and
PPMVs (AISHA Pro) and a consultation portal that closes the loop between AI guidance and human
care.
We launched in September 2025. By March 2026 we had 52000 users across 26 Nigerian states. That
organic pull tells you something about the problem we are solving.
52000 users 180000 triages 26 Nigerian states 6 months in
First WhatsApp health AI with voice-to-voice in Hausa Yoruba Igbo Pidgin and English.
What You Are Building
The AISHA platform is three connected systems that create a closed loop between patients providers
and the healthcare intelligence layer:
AISHA Chat Patient Access
WhatsApp-native AI symptom triage
Voice-to-voice in 5 Nigerian languages
First-aid guidance & medication safety
Human escalation to verified clinicians
Follow-up care & health education
AISHA Pro Provider Intelligence
AI clinical decision support for PPMVs
Nigerian treatment protocol guidance
Referral pathways to verified clinics
Patient records & inventory management
Continuous training via integrated LMS
Moreover beneath both sits the infrastructure layer: sovereign data architecture NDPR-compliant pipelines
predictive outbreak detection and medication demand forecasting. This is what you will be building
scaling and guarding.
The Role
This is not a maintenance job. There is no legacy system to manage. You are arriving at the beginning
and you will shape every architectural decision that matters.
As Head of Technology you are the technical co-pilot of AISHA. You will own the full technology stack
from the WhatsApp API layer handling thousands of concurrent triage sessions to the RAG pipelines that
ground our AI in verified Nigerian clinical guidelines to the backend infrastructure that makes it all run
reliably on low-bandwidth connections across West Africa.
You will lead a cross-functional engineering team work directly with the founders on product and
architecture decisions and hold accountability for our technology roadmap from seed stage to Series A
and beyond.
What You Will Do
Architecture & System Integration
Design the unified architecture that makes AISHA Chat AISHA Pro the Consultation Portal and the data
infrastructure works as a single intelligent system not three separate products.
Define and own the API contracts service boundaries and data flows across all
systems
Architect the patient provider knowledge loop so that a triage in Chat can
seamlessly escalate to a consultation which feeds outcome data back into the AI
Ensure every architectural decision considers offline-first behaviour low-
bandwidth resilience and WhatsApp-scale concurrency
Build for a pan-African future- Ghana and Kenya launch in 2029 with more
markets to follow
2. AI Systems & Clinical Intelligence
Our AI is not a generic chatbot. It is a clinically-governed companion trained on Nigerian treatment
guidelines calibrated for local language and symptom expression and designed to know its own limits
escalating to a human when it should.
Architect and evolve our LLM-powered assistants for both patient-facing triage
and provider-facing decision support
Build and maintain the RAG pipelines that ground responses in verified clinical
knowledge- FMOH guidelines NAFDAC data PCN protocols
Design agent workflows for guided triage sessions structured consultations and
adaptive PPMV training
Implement and continuously improve health-aware guardrails: hallucination
mitigation escalation triggers medication safety checks
Own the model fine-tuning process- including voice AI for Hausa Yoruba Igbo
Pidgin and English
3. AISHA Pro- Provider & PPMV Systems
AISHA Pro is the B2B product that turns informal pharmacists and PPMVs into a safe data-connected
first point of care. You will build the systems that make that possible.
Build the PPMV-facing clinical decision support system with treatment protocol
guidance and referral pathways
Develop the LMS- adaptive learning paths AI-powered tutoring multimedia
delivery optimised for mobile-first low-bandwidth contexts certification and
assessment
Build the CRM layer: patient interaction tracking smart follow-ups and reminders
provider dashboards and performance insights
Enable PPMVs to make better clinical and business decisions through data they
can actually use
4. Consultation Portal & Care Workflows
The consultation portal is what happens when AISHA Chat escalates beyond what an AI should handle
alone. It needs to feel like a seamless handoff not a jarring redirect.
Design triage-to-consultation workflows that preserve full context across the AI
human boundary
Build case tracking patient history and follow-up care systems that give providers
a complete picture
Implement asynchronous consultation flows that work across low-bandwidth and
intermittent connectivity
5. Backend Infrastructure & Data Sovereignty
We operate in Nigeria. Our data stays in Nigeria. That is a design constraint a commercial commitment
and a point of pride.
Build scalable backend services that perform under WhatsApp-scale concurrency
and traffic spikes
Architect locally-hosted infrastructure within Nigeria- NDPR-compliant end-to-end
encrypted role-based access
Build the predictive analytics layer: real-time symptom trend aggregation early
outbreak warning medication demand forecasting
Optimise everything for low-bandwidth environments this is non-negotiable for the
markets we serve
6. Engineering Leadership & Team Building
You are not just an architect. You are a builder of builders. You will grow and lead the engineering team
that takes AISHA from seed stage to platform at scale.
Lead mentor and recruit engineers across backend AI frontend and DevOps
domains
Drive sprint planning architecture reviews and delivery cadence
Establish engineering culture: testing standards observability documentation and
code quality
Create an environment where smart engineers can do their best work and grow
into senior roles
7. Clinical Safety Trust & Compliance
People trust AISHA with health decisions. That trust is not abstract it is a clinical and ethical obligation
that runs through every line of code.
Implement safeguards for AI in healthcare: hallucination detection confidence
thresholds mandatory escalation paths
Ensure full NDPR compliance and data sovereignty across all systems
Build for auditability every AI interaction should be traceable reviewable and
improvable
Work closely with our Medical Director and Clinical Advisors to ensure AI outputs
meet clinical governance standards
Requirements
Essential
5 years of backend engineering experience in Python or equivalent
Proven experience designing and shipping distributed systems at scale
Hands-on production experience with LLM APIs (OpenAI Anthropic Gemini) and
RAG architectures
Experience with vector databases (QdrantPineconeWeaviate) and agent
frameworks (LangChain LangGraph)
Strong grasp of system design: service boundaries API contracts data modelling
async workflows
Experience leading or mentoring engineering teams in fast-moving product
environments
Track record of deploying AI systems to production not just prototyping
Infrastructure & Data
Cloud infrastructure: AWS Azure or GCP ideally with experience in African cloud
deployments
Databases: PostgreSQL Redis NoSQL (MongoDB or equivalent)
DevOps: Docker CI/CD pipelines monitoring and observability tooling
Low-bandwidth and offline-first system design practical not theoretical
Strongly Valued
Experience in healthtech digital health or clinical systems
Familiarity with WhatsApp Business API SMS or USSD integration
Understanding of pharmacy or PPMV workflows in African markets
Multilingual NLP or voice AI experience particularly for African languages
Experience building LMS or edtech platforms
Prior work in regulated environments (data privacy clinical governance
compliance)
Benefits
What You Will Find Here
You are employee number 2 in the engineering function arriving early enough to shape
everything late enough that the product is already working and growing.
You will not inherit someone elses technical debt. You will not spend your first year refactoring a
legacy codebase. You are building from a position of traction.
A real problem with real users. 52000 people used AISHA with a very low CAC
that is the size of the market pull.
Technical challenges worth solving. Voice AI in Hausa. Clinical RAG systems that
have to be right. Infrastructure built for WhatsApp-scale on Nigerian bandwidth.
These are hard interesting problems.
A seat at the table. You will work directly with the founders. Architecture decisions
will be yours. The roadmap will be shaped by you as much as anyone.
A mission you can speak to. AISHA is building infrastructure that could
meaningfully change healthcare outcomes for millions of people. That is not
marketing copy it is the actual job.
Competitive compensation. We will discuss specifics openly in the process.
Where We Are Going
By the end of 2027 AISHA will be the default health intelligence layer for informal healthcare in Nigeria.
By 2029 we will be live in Ghana and Kenya. By 2030 we will have processed over 50 million health
interactions and our data will be powering national disease surveillance pharmaceutical demand
forecasting and population health insights that no one else in this market can provide.
The technology you build today will be the foundation that makes all of that possible. The architecture
decisions you make in your first six months will still be running when we are at 10 million users.
That is the scale of the mandate. We are looking for someone who finds that energising not daunting.
How to Apply
Send your CV and a short note no more than three paragraphs on why this role and why now to:
In your note tell us about a system you have built that you are proud of not because it was technically
clever but because it actually worked for real users in production.
We will respond to every application. We run a three-stage process: an initial conversation with the
founding team a take-home technical scenario and a final conversation on architecture and vision.
Required Skills:
Experience in healthtech digital health or clinical systems Familiarity with WhatsApp Business API SMS or USSD integration Understanding of pharmacy or PPMV workflows in African markets Multilingual NLP or voice AI experience particularly for African languages Experience building LMS or edtech platforms Prior work in regulated environments (data privacy clinical governance compliance)
Required Education:
Bachelors Degree in Computer Science and related field. relevant certifications
