Business Analyst — IT Projects

We are looking for a sharp client-focused Business Analyst to bridge the gap between business needs and technology delivery on IT projects. You will own requirements from the first pre-sales conversation through to project closure ensuring every stakeholder stays informed every requirement is documented and every sprint is delivered with quality. If you are someone who thrives at the intersection of communication process and technology this role is built for you.

Pre-Sales & Requirement Gathering

Participate in pre-sales discussions client calls and discovery workshops to understand business goals.

Conduct structured requirement-gathering sessions and translate them into clear functional needs.

Prepare comprehensive BRDs (Business Requirement Documents) and FRDs (Functional Requirement Documents).

Create detailed Use Cases process flow diagrams and data flow diagrams for project scope.

Design Wireframing & Planning

Design wireframes mockups and prototypes using tools like Figma or Balsamiq to align UI expectations early.

Create detailed flowcharts system interaction diagrams and screen-level workflows.

Break down approved requirements into well-defined User Stories with acceptance criteria.

Add and manage User Stories Epics and Tasks in Azure DevOps / Jira with proper prioritisation and sprint allocation.

Project Tracking & Client Communication

Track sprint and project progress across development QA and deployment phases.

Prepare and present daily standups weekly status reports and monthly project dashboards to clients.

Act as the primary point of contact for client updates escalations and scope discussions.

Proactively flag risks blockers and delays with mitigation plans to all stakeholders.

UAT Delivery & Project Closure

Plan and execute User Acceptance Testing (UAT) in collaboration with clients and QA teams.

Document test scenarios log defects and manage UAT sign-off before go-live.

Conduct product demos and walkthroughs for clients at delivery milestones and sprint reviews.

Requirements

You dont just document requirements you challenge and refine them until they are build-ready.

Clients trust you because you communicate proactively not reactively.

Your wireframes and flowcharts are clear enough for developers and simple enough for clients.

You own the delivery sprint like a mini project manager UAT is never a last-minute panic for you.

You keep Azure DevOps / Jira clean current and meaningful not a graveyard of stale stories.

Benefits