ChristianaCare is hiring a full time Access Coordinator II for our Surgical Oncology Department at our Helen F. Graham Center in Newark DE.

This position coordinates patient care across the practice referring providers hospital and specialty teams and patients to ensure a timely and positive care experience. Responsibilities include obtaining and tracking referrals verifying and documenting insurance coverage coordinating financial support as needed. The role also manages ongoing communication through Vocera and the Patient Portal and maintains effective coordination with patients provider offices and hospital staff.

This position sits in the front desk at the practice and is patient facing.

Work Schedule:

• Monday-Friday 8:00am- 4:30pm

Why Youll Love Working at ChristianaCare

• Comprehensive FirstDay Health Coverage:
  Comprehensive firstday coverage including medical dental vision and life insurance.Caregivers earning under $50000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.

• Generous Paid Time Off
  Enjoy 32 days of PTO each year including 7 major holidays with options to roll over or cash out unused time.

• Tuition Reimbursement for Career Growth
  Advance your education with up to $5250 per year in tuition reimbursement.

• Grow Your Family with Confidence
  Were here to support every step of your journey to parenthoodwhatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support plus up to $5000 in adoption assistance our benefits are designed to help you build your family with confidence and care.

• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family after one year of service.

• Retirement Planning & Financial Well-Being
  Access two retirement plans including a 403(b) with up to a 50% match and a company-funded contribution of 3%5% based on service. Plus take advantage of free financial coaching counseling and budgeting support.

Duties / Responsibilities:

This role supports coordinated patient care by working closely with referring physicians hospital providers and multidisciplinary care teams. Responsibilities include managing new and urgent patient workflows verifying insurance coverage coordinating referrals and authorizations scheduling appointments and followup care and supporting patient communication through phone patient portal and Vocera. The position also performs frontoffice administrative duties such as checking patients in and out answering phones maintaining accurate documentation in EMR systems and supporting daily operational and quality activities to ensure an efficient and positive patient experience.

Position Qualifications:

• High School Graduate or Equivalent

• 2 years experience in a medical office practice setting is required; 3 years experience is preferred

Why ChristianaCare

ChristianaCare offers a collaborative patientcentered environment where Access Coordinators play a vital role in ensuring timely coordinated and compassionate care.

When we lead with love excellence is inevitable.
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Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit Experience:

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