Service Manager McGraw Ford (Aransas Pass TX)

Compensation: $6000 $10000 per month (based on experience & performance)

McGraw Ford is one of the fastest-growing Ford dealerships in the Coastal Bend and were just getting started. We are entering a major expansion phase that will double our service departments shop capacity over the next 24 months and weve already begun the process of climate-controlling the entire shop to create the premier technician and customer experience in South Texas.

Were looking for a high-impact process-driven customer-focused Service Manager who can lead our team forward elevate performance and help build the service department of the future.

What Youll Lead & Own

• Oversee the full Service Department operation including Advisors Technicians Dispatch Warranty Administration and Shop Support.

• Build develop and coach a high-performing team with accountability training and a positive culture.

• Maintain and improve key KPIs including ELR CP gross hours per RO effective labor rate shop throughput CSI shop efficiency and warranty compliance.

• Implement and refine fixed operations processes to support higher volume and future shop expansion.

• Drive exceptional customer satisfaction through communication transparency and efficient workflow management.

• Manage daily scheduling dispatching technician productivity equipment needs and shop organization.

• Ensure full policy compliance with Ford standards warranty guidelines and dealership operational expectations.

• Work directly with dealership leadership on planning forecasting and executing long-term departmental growth strategies.

• Support the onboarding and integration of new technologies shop climate-control upgrades and infrastructure improvements.

What Were Looking For

• Proven dealership Service Manager or Assistant Service Manager experience (Ford experience preferred but not required).

• Strong leadership presence with the ability to coach mentor and foster positive accountability.

• Deep understanding of service department KPIs financials and fixed ops best practices.

• Ability to thrive in a high-growth high-expectation environment.

• Excellent communication conflict resolution and customer service skills.

• Strong organizational ability with a focus on workflow efficiency and technician productivity.

• Knowledge of warranty process management RO documentation standards OEM policies and compliance.

Why McGraw Ford

• $6000 $10000 monthly compensation based on experience and performance.

• Be part of a dealership that is rapidly expanding with shop capacity doubling in the next two years.

• Work in a facility that is being climate-controlled for year-round comfort technician satisfaction and increased productivity.

• Leadership committed to employee development modernized processes and building the strongest Fixed Ops department in the Coastal Bend.

• Supportive ownership and a General Manager who invests heavily in people technology and infrastructure.

• A long-term career path with stability and real upward growth opportunities.

Join the Evolution of McGraw Ford

If youre a strong operator a strategic thinker and a leader who thrives in an environment of growth and improvement wed love to meet you. Help us build the most efficient customer-focused technician-friendly service department in South Texas.

Apply today and be part of the McGraw Ford expansion.