Global StratOps Lead, eBay Live Supply

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Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About eBay Live

eBay Live is redefining how people shop by combining commerce entertainment and community through livestream experiences. As we scale across the worlds largest markets we are building a global commercial organization that acquires incubates and grows high-potential sellers into category leaders.

To support this next phase of growth we are hiring a Global Lead Strategy & Operations to help design and orchestrate the operating model that powers seller success at scale.

The Role

This leader will sit at the center of the team responsible for bringing the right supply to eBay Live partnering closely with Business Development Onboarding Seller Growth Category Leadership Customer Support Product and Market teams.

You will translate strategy into execution building the systems governance performance frameworks and cross-functional alignment required to scale Live commerce globally. This role reports directly to the Head of eBay Live Commercial.

What You Will Accomplish

1. Design and Operationalize the Global Commercial Model

• Build and evolve a tiered seller service model that differentiates between strategic anchor sellers growth-stage sellers and self-serve participants

• Define clear qualification thresholds graduation logic and performance standards

• Establish scalable workflows for seller acquisition onboarding activation and long-term growth

• Introduce structured governance for process design and tool prioritization

2. Orchestrate Cross-Functional Execution

• Act as the primary integrator across commercial category product customer support and regional market teams

• Align seller supply with category strategy and key seasonal or event-based moments

• Proactively manage trade-offs resource allocation and cross-regional coordination

• Provide clear visibility to senior leadership on risks dependencies and progress

3. Build the Performance Operating System

• Define and implement key performance metrics such as: lead velocity time to first live event weekly content hours by category revenue per hour streamed seller retention

• Establish regular performance cadences and dashboards

• Use data to drive prioritization and continuous improvement

4. Drive Capacity Planning and Organizational Effectiveness

• Partner with finance and leadership on headcount modeling and resource allocation

• Balance strategic seller coverage with scalable support models

• Reduce operational friction by simplifying meetings clarifying roles and eliminating duplication

• Support leadership communication and change management efforts

What You Will Bring

Required Experience

• 8 years in strategy operations consulting or commercial leadership roles

• Experience designing and scaling global operating models

• Strong executive presence and cross-functional influence

• Demonstrated ability to translate complex strategy into structured execution

• Analytical rigor with experience building performance frameworks and capacity plans

• Experience operating in fast-moving matrixed environments

Preferred Experience

• Background in marketplace ecommerce or livestream commerce

• Experience supporting global or multi-regional teams

• Experience in sales operations commercial transformation or high-growth environments

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including RRSP eligibility various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility.

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