Business Office Manager Parking Services UTK

The University of Tennessee Knoxville is seeking a Business Office Manager to serve as the lead financial and business operations professional for Parking & Transportation. This role provides strategic financial leadership for a complex multi-million-dollar auxiliary enterprise overseeing budgeting forecasting financial operations compliance and reporting.

The Business Office Manager plays a key role in ensuring financial integrity supporting long-term sustainability and advising leadership on operational and strategic decisions that impact the departments performance and growth.

Financial Management Budgeting & Forecasting

• Lead development and management of annual operating and capital budgets

• Develop multi-year financial models supporting debt service capital planning and operational sustainability

• Monitor and analyze revenue streams (permits citations events etc.) and identify trends risks and opportunities

• Provide strategic financial recommendations to departmental leadership

• Evaluate rate structures and operational scenarios to support decision-making

Financial Operations & Compliance

• Ensure compliance with university financial policies internal controls and audit standards

• Oversee reconciliation processes between parking systems and university financial systems

• Manage receivables operations including payroll deduction billing inquiries and customer account resolution

• Strengthen internal controls and implement process improvements to enhance efficiency and reduce risk

Grants Procurement & Financial Reporting

• Oversee grant administration including budgeting billing and compliance

• Manage procurement processes contracts and competitive solicitations

• Ensure timely and accurate submission of financial reports and invoices

Audits & Regulatory Compliance

• Serve as the primary liaison for internal and external audits

• Ensure compliance with federal state and regulatory requirements

• Oversee required reporting such as National Transit Database (NTD) submissions

• Maintain readiness for audits and regulatory reviews

Leadership & Strategic Support

• Provide leadership and direction to business office staff

• Lead process improvement initiatives across financial and administrative functions

• Serve as a key advisor to departmental leadership on financial strategy and resource allocation

• Contribute to long-range planning and operational initiatives

Required Qualifications

• Bachelors degree in Finance Accounting Business Administration or related field

• Progressive experience in financial management budgeting or accounting

• Experience managing complex financial operations and compliance requirements

Preferred Qualifications

• Experience in higher education transportation or auxiliary services

• Experience with grants management and federal funding compliance

• Supervisory experience

• Experience with systems such as DASH T2 or similar enterprise platforms

• Advanced proficiency in financial reporting tools (Excel Power BI)

Knowledge Skills and Abilities

• Knowledge of financial management budgeting forecasting and internal controls

• Knowledge of grant administration procurement and regulatory compliance

• Ability to analyze complex financial data and develop actionable insights

• Ability to develop multi-year financial models and forecasts

• Strong communication skills with the ability to present financial information to non-financial audiences

• Ability to lead cross-functional initiatives and manage competing priorities

Compensation and Benefits

• Classification: Financial Business Management 1
• UT market range:MR11
• Anticipated hiring range: Commensurate with qualifications.
• Find more information on the UT Market Range structurehere
• Find more information on UT Benefitshere

Why Join Parking & Transportation

Parking & Transportation at the University of Tennessee supports the daily mobility needs of a dynamic and growing campus functioning much like a small city operation. The team manages complex revenue streams tied to parking systems events and transportation services while supporting critical campus infrastructure.

This role offers the opportunity to influence financial strategy improve operational efficiency and support a high-impact auxiliary enterprise that directly serves students employees and visitors every day.

Application Instructions

To express interest please submit an application with the noted below attachments.

• Resume
• Cover Letter
• List of 3 Professional References