Research Quality Analyst, Channel & Customer Research

About AlphaSense:

The worlds most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research company filings event transcripts expert calls news trade journals and clients own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together AlphaSense and Tegus will accelerate growth innovation and content expansion with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6000 enterprise customers including a majority of the S&P 500. Founded in 2011 AlphaSense is headquartered in New York City with more than 2000 employees across the globe and offices in the U.S. U.K. Finland India Singapore Canada and Ireland. Come join us!

Location: Chicago IL (Hybrid)

Reports to: Director Head of Channel & Customer Research

About the Team

Channel & Customer Research (CCR) delivers scalable primary research that provides real-time insight into company performance and industry conditions. Through structured interviews with distributors resellers suppliers consultants and other channel partners CCR captures the perspectives of professionals directly involved in how products and services move through the market. Leveraging AlphaSenses AI Interviewer technology CCR is able to conduct and scale structured expert interviews continuously expanding coverage while maintaining consistency and analytical rigor. Covering hundreds of companies across major sectors CCR provides investors and corporate users with channel research that offers a continuous view of demand trends competitive dynamics and market conditions as they develop.

About the Role

As the Research Quality Analyst on the Channel & Customer Research (CCR) team you will be essential in upholding the quality and accuracy of our AI-driven primary research. This role is responsible for the end-to-end quality assurance of our research projects from auditing foundational documents like questionnaires and prompt sheets to performing final reviews of our Gen Grid Channel Check outputs. You will be a key player in ensuring that our research is accurate consistent and valuable to our clients. This position offers an opportunity to develop expertise in AI-powered research and contribute to the refinement of workflows that generate trackable high-quality insights.

What Youll Do:

• Perform rigorous quality assurance on Gen Grid Channel Check outputs to ensure data accuracy grammatical correctness and adherence to stylistic guidelines.
• Audit and edit all project-related documentationincluding AI prompt sheets questionnaires and project briefsto ensure clarity consistency and effectiveness.
• Collaborate with the research team to identify troubleshoot and resolve quality issues throughout the project lifecycle.
• Assist in developing and refining AI prompts to improve the quality and accuracy of AI-generated research outputs.
• Help develop and maintain quality assurance checklists and documentation to standardize best practices across the team.
• Track and analyze quality metrics to identify trends report on findings and recommend process improvements.
• Support the research team in testing new AI-driven research tools and workflows providing critical feedback on functionality and output quality.

What We Are Looking For:

• You have 13 years of experience in a role focused on quality assurance content review copy editing research or data analysis.
• You possess an exceptional eye for detail and a commitment to producing high-quality work.
• You are highly analytical and intellectually curious with the ability to quickly understand new concepts and identify inconsistencies in data and text.
• You have excellent written and verbal communication skills with experience editing and proofreading professional documents.
• You are comfortable working collaboratively in a fast-paced cross-functional environment.
• You have a strong interest in technology and artificial intelligence; experience with AI or large language models is a significant plus.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports inspires and respects all individuals. All employees share in the responsibility for fulfilling AlphaSenses commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race color sex (including pregnancy) national origin age religion marital status sexual orientation gender identity gender expression military or veteran status disability or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense including recruitment hiring training advancement and termination.

In addition it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws regulations and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers requests for sensitive personal information or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications equipment or training.
• All official communications will come from an @ address.
• If youre unsure about a job posting or recruiter verify it on ourCareers page.

If you believe youve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense pleasecontact us. Your security and trust matter to us.