(USA) AR Collections Specialist

Role & Responsibilities:

• Maintains and manages aging report for assigned accounts.
• Actively follow up with customers for any upcoming and past due balances.
• Research and resolution of customer billing and payment discrepancies escalating accountingrelated issues to management as needed
• Maintains accurate and complete records concerning billing and collection activity including documenting discussions and computer notes.
• Processing high volume of AR transactions (such as cash application past due follow-up; resolve customers disputes).
• Reviews and supports onboarding of new customers including:

1. Reviewing credit applications for completeness and required documentation
2. Verifying customer billing terms and payment methods
3. Identifying whether customers utilize thirdparty payment portals/sites (e.g. customer AR portals) and coordinating setup or access as needed

• Partners with internal teams to ensure accurate customer setup and smooth billing/collection processes
• Escalates credit or risk concerns to management per company policy
• Other duties as assigned by management.

Qualifications:

• BS degree in Finance Accounting or equivalent ideal.
• Solid understanding of basic accounting principles fair credit practices.
• Minimum 2 years of experience working as in accounts receivables.
• Must have excellent written and oral communication skills.
• Excellent communication research problem solving and time management skills.
• Great energy and can-do attitude understand sense of urgency.
• Creative problem solver with great customer service skills.
• Strong proficiency in Microsoft Excel.
• High level of accuracy efficiency and accountability.
• High level of attention to detail and ability to driving process improvement.

BenefitInformation:

.

• HealthcareCoverage:Medicaldentalandvisionplans.
• RetirementPlan:401(k)with6%companymatchwithenrollmenteligibilityafter30daysofservice.
• Life&DisabilityInsurance:Company-paidlifeinsuranceplusshort/long-termdisabilitycoverage.
• Time Off: 9 holidays vacation sick and float hours.

Required Experience:

Manager