Dispatcher
Santa Clara County, CA - USA
Job Summary
Job Tittle: Dispatcher
Avalon Transportation LLC is a long standing and rapidly growing company that delivers premium Chauffeured services worldwide. We are seeking a qualified & experienced Dispatcher responsible for daily dispatching duties.
ONSITE ONLY- Opportunity for a FT or PT candidate; must be flexible with the schedule
Pay Rate: $23.00- $26.00 (Based on Experience)
Responsibilities and Duties:
- Ensure all bookings are dispatched in accordance with company policy.
- Ensure that all customers are picked up in a timely manner.
- Responsible for always knowing the location of all vehicles while dispatching.
- Keep dispatch screen updated and coded accurately at all times.
- Communicate all changes and details with chauffeurs lead dispatcher as well as any other appropriate personnel.
- Oversee the checking in and out of vehicles and equipment while communicating to the appropriate source necessary repairs damage loss or abuse of either.
- Interact with office staff managers customers and chauffeurs to ensure the accommodation of any special requests pertaining to certain jobs.
- Take customer calls that include reservations changes and/or cancellations.
- Handle customer complaints courteously and efficiently while forwarding the call or information to the proper individual(s).
- Report an issue with a reservation by creating an incident report.
- Coordinate rental vehicles when needed.
About Company
Avalon Transportation is one of the leading and fastest-growing transportation companies that delivers premium chauffeured services worldwide to our discerning clientele by our dedicated team of trained professionals. From service by the hour to specialty city-to-city road shows and ... View more