Service Analyst
Eugene, OR - USA
Job Summary
Dreaming big is in our DNA. Its who we are as a company. Its our culture. Its our heritage. And more than ever its our future. A future where were always looking forward. Always serving up new ways to meet lifes moments. A future where we keep dreaming bigger. We look for people with passion talent and curiosity and provide them with the teammates resources and opportunities to unleash their full potential. The power we create together when we combine your strengths with ours is unstoppable. Are you ready to join a team that dreams as big as you do
SALARY: $55500-$61750 bonus eligible
SHIFT: Monday-Friday: 8:00AM-5:00PM
COMPANY:
We are home to the nations most iconic beer and beyond beer brands including Michelob ULTRA Americas #1 top-selling beer as well as Busch Light Budweiser Bud Light Stella Artois Cutwater Spirits and industry-leading craft brands. From our longstanding efforts to support American farmers military veterans and first responders to emergency drinking water donations and responsible drinking programs we are guided by our commitment to the communities we call home and the 65000 hardworking Americans who bring our beer to life. We are powered by a team that shares our passion to create a future with more cheers. Are you ready to join a team that dreams as big as you do
ROLE SUMMARY:
The Service Analyst role consists of critical business functions for AB ONE operations. Some of these functions include creating deposits managing accounts payables & receivables Front line tech support as well as ensuring all paperwork and payments are turned in and addition the Service Analyst works daily with assisting Sales and Ops as needed with sales orders.
JOB RESPONSIBILITIES:
Perform and ensure all critical local business processes for Sales and Delivery teams (route reconciliation daily cash deposits inventory adjustments accounts payable) are executed and meet daily weekly and monthly service level
Provide reception desk and administrative support including answering phones and front door inbound and outbound mail ordering office supplies etc.
Coordinate and ensure that all Business Service Center local processes support and enable the centralized processes in St. Louis
Process activities include check and invoice scanning necessary technical support for handhelds and mobile computing
Maintain standards controls and compliance related to the business process
Provide basic technical support and assistance with computer phone and iPad hardware and software for staff on-site
Act as the single point of contact for escalations by internal and external customers
Execute timely and accurate transactions. Assists in the resolution of discrepancies and data maintenance
Provide outstanding service to internal clients as well as external vendors
JOB QUALIFICATIONS:
High school diploma or equivalent
1 years accounting experience preferred
Customer issue resolution experience
Ability to explain financial or report information
Must be able to work various shifts based on business needs as the department provides supports the operations (6:30AM-6:00PM)
Experience with MS Office Suite including advanced Excel skills highly skilled in data analysis
Understanding of query type software preferred
Knowledge of applicable systems preferred (i.e. VIP RAS SAP Business Objects Daily Sales)
Strong analytical and problem-solving skills excellent written and verbal communication skills follow-up and organizational skills
Must be able to handle multiple projects and tasks simultaneously
WHY ANHEUSER-BUSCH:
At Anheuser-Busch our purpose is to create a future with more cheers. For more than 165 years as a leading American manufacturer Anheuser-Busch has delivered a legacy of brewing great-tasting high-quality beers that have satisfied beer drinkers for generations. As the nations top brewer one of the fastest growing spirits companies and an insurgent force in energy drinks we drive economic prosperity nationwide through investments in our people facilities and communities. We are the only alcohol company that invests in the U.S. at this scale.
BENEFITS:
Health benefits including Medical Dental Vision Wellness and Tax-Advantaged Savings and Spending Accounts
Life Insurance and Disability Income Protection
Generous Parental Leave and FMLA policies
401(k) Retirement Savings options with a company matching contribution
Chance to work in a fast-paced environment among a company of owners
Free Beer!
Required Experience:
IC
About Company
America's best-loved brewery and beers, creating stronger communities and meaningful moments for over 165 years. Bringing people together for a Future with More Cheers.