Business Analyst

Are you the kind of person who asks why before howand then helps turn the answer into something real Were looking for a Business Analyst (BA) who thrives at the intersection of business and technology and who enjoys transforming ideas into high-quality actionable solutions.

As a Business Analyst youll partner with business and technology teams to understand how work actually happens turn unclear needs into clear direction and make sure solutions work before they go live. This role doesnt just document requirements it owns quality helps prevent issues early and looks for ways to improve testing and processes over time including through automation.

This is a hands on execution-oriented role for someone who is comfortable with ambiguity takes ownership of outcomes and enjoys learning.

Location/Schedule:

• Hybrid schedule with up to 3 days/week at our corporate office in Lake Forest IL.
• Local Northern IL/Southeast WI candidates only!

What Youll Do:

• Work closely with stakeholders to understand business problems pain points and goals
• Translate business needs into clear usable requirements and testing documentation
• Lead quality assurance activities on assigned initiatives including:
• Test planning and execution
• Regression and endâtoâend testing
• Defect tracking and followâthrough
• Partner with technology teams to ensure solutions are reliable and ready for use
• Ask the right questions early around risk data process gaps and edge cases
• Support and grow test automation efforts over time (tools include Azure DevOps and TestComplete)
• Continuously look for ways to improve how work gets done not just how its documented

What Were Looking For:

• Bachelors Degree in Computer Science Engineering Math Science or Related
• 2 years experience in Systems Analysis Quality Assurance or Related
• Experience In Lieu of Education: 5 years experience in Systems Analysis Quality Assurance or Related Minimum
• Business analysis fundamentals (elicitation process mapping documentation) or related
• QA and testing concepts (manual testing regression thinking defect ownership) or related
• Knowledge of Azure DevOps and test management tools
• Knowledge of Test automation tools such as TestComplete is a plus!

Who You Are:

Take ownership and see things through
You care about outcomes not just tasks. When something isnt working you stick with it until its resolvedeven if it goes beyond your immediate responsibilities.

Thrive in ambiguity
Youre comfortable getting started without having every detail figured out. You ask questions learn as you go and help shape clarity along the way.

Communicate with confidence and care
You collaborate closely with stakeholders ask thoughtful questions and arent afraid to challenge ideas respectfully to get to the best outcome.

Compensation:

The annual salary range for this role is $78198 to $125114. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets experience and training licensure and certifications and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible HMO and PPO) dental vision spending accounts short-term disability long-term disability life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1000 hours of service and reaching age 20.

For more information about benefit offerings please visit our careers page: Consumers Credit Union (CCU)
We offer a collaborative culture competitive benefits and opportunities for growth. Join us and make an impact in a mission-driven organization that values innovation and people-first leadership. Founded in 1930 and headquartered in Lake Forest IL CCU has $4.3 billion in assets and serves more than 272000 members making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner but everyone needs people who are in their corner. Weve been recognized as a Great Place to Work multiple years in a row and were committed to growing both our business and our people. To learn more visit

Equal Opportunity Employer

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race ancestry color religion sex sexual orientation gender identity marital status pregnancy age national origin citizenship disability genetic information military status (including unfavorable discharge from the military) criminal or arrest history (unless job related) crime victim status or any other protected characteristic in the recruitment selection training utilization promotion termination or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

We are committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: or .

Required Experience:

IC